Information and Data Services Coordinator

Shire of Denmark; Shire Of Denmark; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

Competitive salary package

5% employer superannuation matching

Flexible working environment

Discounted gym membership

Employee Assistance Program (EAP)

Professional development

Job summary

Shire of Denmark is seeking an Information & Data Services Coordinator to lead information management, records management, ICT services and data governance across the organisation. Reporting to the Executive Manager Corporate Services, the role drives digital transformation, cybersecurity, and continuous improvement while ensuring information is secure, accessible and compliant with requirements.

You will lead teams, manage Microsoft 365/SharePoint, vendor relationships and strategic projects to

Qualifications

• Experience in information management and ICT services.
• Leadership and people management skills.
• Experience administering Microsoft 365 and SharePoint.
• Strong analytical and communication skills.

Responsibilities

• Lead information governance, records management and ICT services across the organisation.
• Oversee ICT infrastructure, cloud services, business systems, networks, hardware and software.
• Manage cybersecurity controls, risk mitigation and business continuity planning.
• Lead and develop Records and ICT teams to ensure high quality service delivery.
• Govern and administer Microsoft 365 and SharePoint environments, including information architecture and workflow automation.
• Identify and implement technology and data solutions to improve efficiency.
• Manage vendor relationships, technology contracts and ICT service delivery.
• Provide strategic advice on information management, digital transformation, cybersecurity and data governance.
• Lead or support business system, ERP, cloud and records management projects.
• Ensure compliance with legislative and information governance requirements.

Skills

Information management

ICT services

Records management

Data governance

Leadership

Customer service

Strategic planning

Education

Relevant tertiary qualifications in Information Management/IT/Records/Data Management

Tools

Microsoft 365

SharePoint

Job description

About Us

At the Shire of Denmark, we foster a values-driven, inclusive and empowering workplace. With an outstanding staff satisfaction rate, we offer more than just employment, providing long-term stability, a supportive environment, and genuine opportunities to grow both professionally and personally.

As a Shire employee, you'll have the opportunity to make a meaningful impact on the running and growth of Denmark, build a rewarding career, and contribute to initiatives that directly benefit the community and enhance local services.

About the Opportunity

Reporting to the Executive Manager Corporate Services, the Information & Data Services Coordinator is responsible for leading the delivery of information management, records management, ICT services and data governance across the organisation.

This is a strategic leadership role that oversees information governance, cybersecurity, business systems, records management and ICT operations while driving digital transformation initiatives and continuous improvement across the Shire. The position is integral to ensuring information is secure, accessible and effectively managed to support organisational objectives, compliance obligations and community outcomes.

The successful applicant will be an innovative and collaborative leader with a strong customer service focus, excellent communication skills and the ability to balance strategic planning with operational service delivery.

Key Responsibilities

• Lead the delivery of information governance, records management and ICT services across the organisation.
• Oversee ICT infrastructure, cloud services, business systems, networks, hardware and software.
• Manage cybersecurity controls, risk mitigation activities and business continuity planning.
• Lead and develop the Records and ICT teams to ensure high quality service delivery.
• Govern and administer Microsoft 365 and SharePoint environments, including information architecture and workflow automation.
• Identify and implement technology and data solutions that improve organisational efficiency and service delivery.
• Manage vendor relationships, technology contracts and ICT service delivery arrangements.
• Provide strategic advice on information management, digital transformation, cybersecurity and data governance.
• Lead or support business system, ERP, cloud and records management projects.
• Ensure compliance with legislative, regulatory and information governance requirements.

About You

To be successful in this role, you will have

• Demonstrated experience in information management, ICT services, records management, data governance or a related discipline.
• Strong leadership and people management skills with the ability to mentor and develop staff.
• Experience administering and governing Microsoft 365 and SharePoint environments.
• Strong analytical, problem-solving and communication skills.
• Experience managing business systems, technology vendors and ICT service delivery.
• A strong commitment to customer service, information security and continuous improvement.
• The ability to balance operational responsibilities with strategic objectives.

Desirable

• Relevant tertiary qualifications in Information Management, Information Technology, Records Management, Data Management or a related discipline.
• Local Government experience.
• Experience leading digital transformation or business system implementation projects.
• Knowledge of cybersecurity, privacy and data governance frameworks.

The Benefits

• Competitive salary package.
• Additional superannuation matching of up to 5%.
• Flexible and supportive working environment.
• Discounted gym membership.
• Access to the Employee Assistance Program (EAP).
• Professional development and ongoing training opportunities.
• Opportunity to lead meaningful digital transformation initiatives.
• Supportive and collaborative team culture.
• Work in one of Western Australia's most picturesque coastal communities

Hours – Full-Time 76 hours per fortnight.

Salary - $110,000 per annum.

Position Description - Information & Data Services Coordinator

Applications are to be received no later than 4.00pm on Friday the 18 September 2026.

Please note the Shire reserves the right to commence shortlisting at any stage of the recruitment process and to close this advertisement prior to the nominated closing date.