Indigenous Health Liaison — Regional & Cultural Safety

Bayside Health; Wonthaggi; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Salary packaging

Novated leasing

Onsite parking

Employee Assistance Program (Converge)

Job summary

Bayside Health is seeking an Aboriginal Health Liaison Officer to provide culturally safe support to Aboriginal and Torres Strait Islander patients and families, empowering participation in health care.

Based at Wonthaggi with travel to Regional Care Group sites, you will help develop and implement Reconciliation Action Plan and Cultural Safety initiatives, liaising with clinical teams and partners to improve health outcomes.

Qualifications

• Be a conduit between Aboriginal and Torres Strait Islander clients and staff
• Attend to the Aboriginal and Torres Strait Islander email inbox daily and provide support in Emergency Department/Urgent Care Centres as required
• Liaise, advocate with and on behalf of Aboriginal and Torres Strait Islander clients who are hospitalised or are receiving outpatient services
• Educate patients around Close the Gap resources and refer to Clinical Nurse Consultant for linking patients with Closing the Gap.
• Arrange referrals and coordination of services to internal and external services for clients and families
• Work with Bayside Health Alfred Care Group and Bayside Health Peninsula Health Care Group to support Aboriginal patients and community

Responsibilities

• Attend Aboriginal Health Team meetings
• Attend First Peoples Advisory Committee meetings
• Attend Reconciliation Action Plan Working Group
• Attend Regional Aboriginal Hospital Liaison Officer network
• Attend annual state-wide Aboriginal Hospital Liaison Officer conference
• Escort clients to medical appointments when requested
• Collaborate with Aboriginal Clinical Nurse Consultant and Aboriginal Health Nurse in client case management
• Liaise with Executive team and staff to support culturally safe care
• Maintain confidentiality and privacy in all interactions

Skills

Cultural liaison

Advocacy

Interpersonal skills

Emergency support coordination

Relationship building

Education

Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice

Job description

Bayside Health is seeking an Aboriginal Health Liaison Officer to provide culturally safe support to Aboriginal and Torres Strait Islander patients and families, empowering participation in health care.

Based at Wonthaggi with travel to Regional Care Group sites, you will help develop and implement Reconciliation Action Plan and Cultural Safety initiatives, liaising with clinical teams and partners to improve health outcomes.