Indigenous Community Support Worker

NACCHO; Wodonga; Hybrid; AUD 64,000 - 69,000; Part time

Benefits offered by this job

Salary packaging

Flexible hours

Laptop & phone

Parental leave

Fitness Passport

Professional development

EAP

Cultural leave

Vaccination program

Discounted health insurance

Job summary

Gateway Health in Wodonga is seeking an Aboriginal and Torres Strait Islander case manager to deliver culturally safe support and advocacy. You will assess client needs, develop action plans, and coordinate referrals to services within the local Indigenous health network.

The role is part-time (68.4 hours per fortnight) and requires identification with Aboriginal or Torres Strait Islander descent; pre-employment checks and a supportive, community-focused environment are provided.

Qualifications

• Diploma in welfare, community development or human services.
• Knowledge of Aboriginal/Torres Strait Islander communities in Wodonga and Wangaratta.
• Experience in case management with Aboriginal people and families.

Responsibilities

• Deliver culturally safe case management and advocacy.
• Assess clients and develop action plans with referrals.
• Collaborate with local services to support housing and wellbeing.

Skills

Welfare

Community development

Human services

Aboriginal health

Education

Diploma (minimum)

Job description

• Contact email: [e-mail]
• Contact phone: [phone]

Full time

• Flexible hours and working arrangements to support a healthy work-life balance
• NFP Salary Packaging up to $15,900 tax-free per year
• Discounted health and fitness programs through Fitness Passport

About Us

Gateway Health is a not-for-profit community health service delivering primary health and welfare services to individuals, families, and communities across Northeast Victoria and parts of Southern New South Wales. With a team of over 300 dedicated staff, we operate across the Ovens Murray region and are committed to improving health outcomes for all people, including those facing social, environmental, and cultural barriers to care. We celebrate diversity and actively work to reflect the communities we serve.

About the Role

This is a rewarding part-time opportunity (68.4 hours per fortnight) based in Wodonga. This is an identified position, and applicants must be of Aboriginal or Torres Strait Islander descent.

In this role, you’ll deliver culturally safe case management and advocacy to Aboriginal and Torres Strait Islander Peoples. You will assess each client’s circumstances and collaboratively develop an Action Plan based on their current needs, including supported referrals to relevant services.

This role will engage with local Indigenous people to improve their overall health and wellbeing, secure housing, strengthen cultural identity and relationships with family and community.

This is a free service that is available to community members identifying as Aboriginal and Torres Strait Islander in the Albury, Wodonga, and Wangaratta catchment areas.

This role is classified under the Community Health Centre Stand Alone Services Social and Community Service Employees Multi Enterprise Agreement 2022 level 4 ($46.70 - $50.25 + superannuation).

Skills & Experience

To thrive in this role, you’ll bring:

• Qualifications in welfare, community development or the human services fields. (Diploma qualification a minimum)
• A sound knowledge of Aboriginal/ Torres Strait Islander communities and relevant organisations within Wodonga and Wangaratta, and a demonstrated understanding of health and wellbeing issues affecting Aboriginal and Torres Strait Islander people
• Demonstrated ability to work with Aboriginal people and families and provide case management.

We genuinely invest in our people. Here’s a snapshot of the benefits and support available across our organisation:

• NFP Salary Packaging up to $15,900 tax-free per year, putting more money in your pocket
• Flexible hours and working arrangements to support a healthy work-life balance
• Laptop and mobile phone with remote access for on and offsite work
• Paid parental leave
• Fitness Passport - discounted health and fitness program for you and your family
• Professional development, ongoing training, and regular supervision support
• Employee Assistance Program (EAP) - free confidential counselling for you and your family, plus group supervision and wellness activities
• Cultural leave flexibility - swap a public holiday for a religious or culturally significant day of your choice
• Annual flu vaccination program and discounted health insurance

Pre-employment checks include a Criminal History Check, Working With Children Check, evidence of Influenza vaccination, and proof of right to work in Australia.

Gateway Health is an Equal Opportunity Employer and is committed to creating a workforce that reflects the communities we serve. We believe that a workforce that recognises and celebrates diversity will best meet the health and well-being needs of all people we serve including Aboriginal and Torres Strait Islander peoples; people with disability, LGBTIQASB+ communities, people experiencing health inequalities, and culturally, linguistically and faith diverse people.

If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process.