Inbound Support Associate — Hybrid, Growth Path

Tech Mahindra Ltd.; City of Melbourne; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Modern CBD office

Rewards & recognition

Inclusive culture

Job summary

Tech Mahindra Ltd. in Melbourne is expanding its contact centre and seeks motivated, customer-focused individuals to deliver exceptional service on high-volume inbound calls.

The Melbourne CBD office is modern and well-connected, offering clear internal career progression within a diverse, collaborative team. The role requires resilience, strong communication, and a solutions‑focused mindset, with training Mon–Fri 9am–5:30pm (office-based) followed by Nesting & Ongoing Roster Mon-Fri 8-hour

Qualifications

• Experience in customer service or contact centre preferred

Responsibilities

• Handle high-volume inbound calls

Skills

Customer service

Active listening

Strong communication

Resilience

Tools

CRM systems

Job description

Tech Mahindra Ltd. in Melbourne is expanding its contact centre and seeks motivated, customer-focused individuals to deliver exceptional service on high-volume inbound calls.

The Melbourne CBD office is modern and well-connected, offering clear internal career progression within a diverse, collaborative team. The role requires resilience, strong communication, and a solutions‑focused mindset, with training Mon–Fri 9am–5:30pm (office-based) followed by Nesting & Ongoing Roster Mon-Fri 8-hour