In-Store Tech & Service Consultant

Telstra; Brisbane; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

Job summary

Telstra Retail is hiring a Customer Service & Sales Consultant in Brisbane (Capalaba & Victoria Point). You’ll provide outstanding in-store customer experiences, match customers with the right Telstra solutions, and contribute to a collaborative team focused on sales goals.

Join an iconic Aussie brand with strong benefits and opportunities for growth. This role emphasizes exceptional service, product knowledge, and a positive, customer-first approach.

Qualifications

• Excellent communication skills with customers in a retail setting.
• Ability to tailor solutions to individual customer needs.
• Proven motivation to meet and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.
• Positive, resilient attitude in a fast-paced environment.
• Experience interacting directly with customers is a plus.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right Telstra products and services.
• Be the go-to tech expert, staying up-to-date on gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with your team to create a welcoming, supportive store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail is hiring a Customer Service & Sales Consultant in Brisbane (Capalaba & Victoria Point). You’ll provide outstanding in-store customer experiences, match customers with the right Telstra solutions, and contribute to a collaborative team focused on sales goals.

Join an iconic Aussie brand with strong benefits and opportunities for growth. This role emphasizes exceptional service, product knowledge, and a positive, customer-first approach.