In-Room Dining & Guest Experience Attendant

Abano Healthcare Group; Gold Coast City; On-site; AUD 30,000 - 44,000; Part time

Benefits offered by this job

Base rate $27.08 per hour

Birthday leave

Hotel accommodation and discounts

Enhanced parental leave

Health days

Career development program

Job summary

InterContinental Hotels Group is seeking a Part-Time Food & Beverage Room Service Attendant to deliver memorable in-room dining experiences aligned with InterContinental Service Standards. You will work a minimum of 20 hours per week with weekday availability, providing a warm welcome, informed recommendations and seamless service.

You will handle in-room delivery, cash and card transactions accurately, set up and stock your workstation, coordinate with kitchen and hotel teams, maintain high

Qualifications

• Experience in hotel, restaurant or bar preferred.
• Ability to lift up to 23 kg.
• Strong attention to detail and problem-solving.
• Weekday availability with rotating roster including nights/weekends/holidays.
• RSA Certification and Food Safety Certificate.
• Unrestricted work visa or permanent residency in Australia.

Responsibilities

• Deliver in-room food and beverage orders.
• Respond to guest calls promptly and professionally.
• Process cash and credit transactions accurately.
• Prepare and serve food and drinks to a high standard.
• Set up and maintain workstation and supplies.
• Assist with venue setup and pack down.
• Collaborate with restaurant, kitchen and hotel teams for a seamless guest experience.
• Maintain cleanliness across work areas and equipment.
• Minimise waste and report safety issues.
• Undertake ad-hoc duties to keep service running smoothly.

Skills

Beverage knowledge

Hospitality experience

Attention to detail

Flexibility with rosters

Customer service

Problem solving

Education

RSA Certification

Food Safety Certificate

Job description

InterContinental Hotels Group is seeking a Part-Time Food & Beverage Room Service Attendant to deliver memorable in-room dining experiences aligned with InterContinental Service Standards. You will work a minimum of 20 hours per week with weekday availability, providing a warm welcome, informed recommendations and seamless service.

You will handle in-room delivery, cash and card transactions accurately, set up and stock your workstation, coordinate with kitchen and hotel teams, maintain high