In-Home Care Team Lead: Coach, Support, Uplift

ComLink Limited; Burpengary; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Paid training and development

Paid birthday leave

Matched voluntary super contributions

Employee Assistance Program

Leadership development opportunities

Job summary

Comlink Australia is seeking a Team Leader of In-Home Care to support frontline staff delivering care to older Australians at home. You will coach, back and equip the team so they can deliver high-quality, compassionate care while maintaining safety and compliance.

You’ll balance empathy with decisions, de-escalate tense situations, and work closely with the Team Manager on recruitment, onboarding and performance management.

Qualifications

• Certificate III in Individual Support or similar is required.
• Open Driver Licence with acceptable driving record.
• NDIS worker screening and First Aid & CPR certification required.

Responsibilities

• Coaching, mentoring and developing the team.
• Supporting recruitment and onboarding with the Team Manager.
• Helping manage performance, compliance and employee wellbeing.
• Keeping the team connected, supported and in the loop.
• Providing frontline training and support during busy periods.
• Admin support to the Team Manager and other duties as requested.

Skills

Leadership

Coaching

Communication

People management

Decision making

Conflict de-escalation

Education

Certificate III in Individual Support

Job description

Comlink Australia is seeking a Team Leader of In-Home Care to support frontline staff delivering care to older Australians at home. You will coach, back and equip the team so they can deliver high-quality, compassionate care while maintaining safety and compliance.

You’ll balance empathy with decisions, de-escalate tense situations, and work closely with the Team Manager on recruitment, onboarding and performance management.