In Clinic Coach

L'Oréal; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Corporate discounts

Fleet vehicle

Health & Well-being programs

Ongoing training and development

Job summary

L’Oréal Australia and New Zealand is seeking a passionate Clinical Educator to join the NSW field team. You will educate clinic therapists, coach on dermocosmetics, and drive educated product usage across SkinCeuticals and SkinBetter Science, aligning education with territory growth.

You will work independently across Sydney CBD, Eastern suburbs, South West, South and ACT, blending clinical teaching with commercial support to maximise patient outcomes and brand impact.

Qualifications

• Degree or certification in dermal science, clinical dermal therapies, clinical aesthetics, cosmetic nursing, or beauty therapy is desirable.
• Proven experience coaching clinicians or therapists in a clinical/dermal environment is required.

Responsibilities

• Clinical education & coaching: Deliver tailored in‑clinic training on consultation, treatment protocols and product application so therapists can design routines and manage side‑effects confidently.
• Territory development & prospecting: Identify and qualify new clinic opportunities, advocate brand benefits, create warm leads and handover to the BDM.
• Commercial & insights: Build coaching plans with the BDM to support patient outcomes and territory revenue KPIs; analyse category, competitor and territory data to optimise education.
• CRM, events & compliance: Maintain CRM records, support marketing initiatives, conferences, onboarding and ensure safe clinical practices.

Skills

Clinical Education & Training Delivery

Consultation & Assessment Techniques

Scientific Product Knowledge (Dermocos

Coaching & Stakeholder Engagement

Prospecting & CRM / Territory Data

Education

Dermal science degree or related certification

Job description

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you’ve been searching for.

A Day in the Life

Reporting to the National Sales Manager, you will join the NSW field team to educate and coach clinic therapists, drive product advocacy and maximise sell-out for SkinCeuticals & SkinBetter Science. This role will be supporting education for Sydney CBD, Eastern suburbs, South West, South and ACT.

Your role blends clinical teaching, territory development and commercial support.

Key responsibilities

• Clinical education & coaching: Deliver tailored in‑clinic training on consultation, treatment protocols and product application so therapists can design routines and manage side‑effects confidently.
• Territory development & prospecting: Identify and qualify new clinic opportunities, advocate brand benefits, create warm leads and handover to the BDM.
• Commercial & insights: Build coaching plans with the BDM to support patient outcomes and territory revenue KPIs; analyse category, competitor and territory data to optimise education.
• CRM, events & compliance: Maintain CRM records, support marketing initiatives, conferences, onboarding and ensure safe clinical practices.

We Are Looking For

You're an experienced clinical educator who translates scientific evidence into practical protocols, coaches clinicians, nurses & other health care professionals who treat skin and offer skincare advice to improve patient outcomes and influences commercial results. You work independently, prioritise territory activity and collaborate with cross-functional teams.

Core skills

• Clinical Education & Training Delivery
• Consultation & Assessment Techniques
• Scientific Product Knowledge (Dermocosmetics)
• Coaching & Stakeholder Engagement
• Prospecting & CRM / Territory Data Analysis

A degree or certification in dermal science, clinical dermal therapies, clinical aesthetics, cosmetic nursing, or beauty therapy is desirable. Proven experience coaching clinicians or therapists in a clinical/dermal environment is required.

What’s In It For You

• Corporate discounts available as well as an annual product allowance to use on all our brands
• Tools of trade provided including fleet vehicle
• Social, Health & Well-being programs throughout the year
• Access to ongoing training and development

Who We Are

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to 'Create beauty that moves the world'; we solve complex challenges at scale while making the world a more inclusive and better place for everyone & our planet. We pioneer health and beauty to give the world life‑changing and sustainable dermatological solutions for all through brands such as SkinCeuticals and SkinBetter Science.

ABOUT L’OREAL AUSTRALIA AND NEW ZEALAND

L'Oréal ANZ is a supporter of reducing barriers that exist due to traditional working practices and therefore flexible work arrangements will be considered for this role. If you require any adjustments or accommodations in our recruitment process, employment or have questions in regards to accessibility please email [e-mail] to speak with our Talent Acquisition representative.

We are an equal opportunity employer and we encourage applications from people regardless of gender, ethnicity, religious beliefs or disability. We are an Employer of Choice for Gender Equality (WGEA) and a Family Friendly Workplace (Parents At Work & UNICEF).

L'Oréal ANZ acknowledges the Traditional Owners & Custodians of the lands on which we work and pay our respects to their Elders past, present and emerging.

We’re committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual’s gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.