Implementation Consultant - Payroll/RTA - Copy

ELMO Software; Sydney; Hybrid; AUD 95,000 - 125,000; Full time

Benefits offered by this job

Hybrid work set up

Paid Parental leave - 12 weeks primary

Birthday leave, YOU day each year, as

Inhouse Learning and Development

ELMO Social and Diversity clubs

Wellbeing initiatives

Mental Health/EAP programs

Flare Benefits

Job summary

ELMO Software is seeking a Payroll Implementation Consultant to join our Services team to deliver customer implementations in Sydney. You’ll work closely with clients to understand their requirements, recommend effective configurations and guide them through the implementation of ELMO solutions.

You’ll build trusted relationships, manage delivery across multiple projects and help customers get the most value from Payroll and Rostering Time & Attendance technology.

Qualifications

• Experience in an implementation, consulting or systems-focused role.
• Strong knowledge of Rostering and Time & Attendance, Australian awards.
• Payroll knowledge desirable.
• Ability to translate customer needs into system configuration.
• Demonstrated project management skills.
• Excellent written and verbal communication skills.
• Highly organized and customer-focused.

Responsibilities

• Configure ELMO Payroll & Rostering Time and Attendance solutions in line with customer requirements, project timelines and delivery standards.
• Lead day-to-day customer engagement, stakeholder communication and implementation activities.
• Manage multiple projects concurrently, keeping delivery on track and meeting customer deadlines.
• Apply your knowledge of payroll, and rostering, time and attendance to support practical, customer-focused solutions.
• Troubleshoot system-related issues and work with internal teams to resolve them.
• Maintain clear implementation records and keep solution documentation up to date.
• Identify opportunities to improve functionality, capability and the customer experience.
• Support the quality delivery of ELMO HR, Rostering Time and Attendance and related payroll solutions.

Skills

Implementation experience

Project management

Customer communication

HR tech experience

Tools

Payroll software knowledge

Rostering systems

Job description

Who We Are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Job Type: Permanent - Full Time

Location: Sydney (Head Office)

Job Category: HR & Recruitment,IT,Other

Who We Are…

Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations grow. Flexible and configurable, ELMO’s one-stop HRIS fits to your specific needs and workflows.Through powerful technology, automation, data and analytics, ELMO Software empowers HR professionals to play an integral role in company decision making.

Life & Culture...

Benefits

• Hybrid work set up
• Paid Parental leave - 12 weeks primary, 6 weeks secondary
• Birthday leave, YOU day each year, as well as connecting people leave (up to 2 weeks working from anywhere)
• Inhouse Learning and Development initiatives
• ELMO Social and Diversity clubs
• Wellbeing initiatives
• Mental Health/EAP programs
• Flare Benefits (great discounts, novated leasing, salary sacrifice)

Our Values

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers – Everything we do is designed to positively impact our customers.
• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Job Description

ELMO Software is looking for a Payroll Implementation Consultant to join our Services team to deliver customer implementations.

You’ll work closely with customers to understand their requirements, recommend effective configurations and guide them through the implementation of ELMO solutions. You’ll build trusted relationships, manage delivery across multiple projects and help customers get the most value from their Payroll & Rostering Time and Attendance technology.

This role requires a strong background in Rostering Time and Attendance, exposure to or experience with payroll processes and systems will also be highly regarded.

What You’ll Be Doing

• Configure ELMO Payroll & Rostering Time and Attendance solutions in line with customer requirements, project timelines and delivery standards.
• Lead day-to-day customer engagement, stakeholder communication and implementation activities.
• Manage multiple projects concurrently, keeping delivery on track and meeting customer deadlines.
• Apply your knowledge of payroll, and rostering, time and attendance to support practical, customer-focused solutions.
• Troubleshoot system-related issues and work with internal teams to resolve them.
• Maintain clear implementation records and keep solution documentation up to date.
• Identify opportunities to improve functionality, capability and the customer experience.
• Support the quality delivery of ELMO HR, Rostering Time and Attendance and related payroll solutions.

Desired Skills And Experience

What you’ll bring

• Experience in an implementation, consulting or systems-focused role.
• Strong practical knowledge of Rostering and Time & Attendance, particularly Australian awards.
• Experience or understanding of payroll is desirable
• Strong technical aptitude and the ability to translate customer needs into system configuration.
• Demonstrated project management skills and the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• A highly organised, detail-oriented and customer-focused approach.
• Experience working in HR technology, workforce management or a talent management environment will be advantageous.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan .

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies