Impactful SharePoint & Web Content Administrator (Hybrid)

Airservices Australia; Canberra; Hybrid; AUD 112,000 - 130,000; Full time

Job summary

Airservices Australia is seeking a SharePoint & Web Content Administrator to maintain our SharePoint environments, intranet services and external website capabilities. You will configure platforms, manage access, publish content and support governance to ensure accurate, timely information for staff and stakeholders.

Working within the Digital Technology Platforms team, you will collaborate with content owners, business partners and external suppliers to drive improvements and modernisation of

Qualifications

• Experience administering SharePoint Online or SharePoint on-premises in an enterprise environment.
• Experience publishing and maintaining content for intranets or external websites.
• Knowledge of information architecture, records management and content lifecycle management.
• Understanding of accessibility, usability and digital publishing standards.
• Experience resolving incidents and service requests in enterprise support.

Responsibilities

• Administer and support SharePoint Online and on-premises environments, intranet services and external website capabilities.
• Manage sites, document libraries, lists, metadata, permissions and content structures.
• Publish and retire accurate, timely operational and corporate content with governance in mind.
• Ensure controlled publication of regulatory material per governance requirements.
• Handle incidents and service requests; escalate complex technical matters as needed.
• Contribute to maintenance, testing, upgrades, and continuous-improvement activities.
• Provide guidance to site owners, content authors and publishers.
• Maintain platform documentation and publishing procedures.
• Collaborate with technology, communications and stakeholder teams and external suppliers.

Skills

SharePoint Online

Content publishing

Stakeholder management

Web accessibility

Microsoft 365

Information governance

Troubleshooting

Content lifecycle

Tools

Microsoft 365 Suite

HTML

Web Content Management Systems

Job description

Airservices Australia is seeking a SharePoint & Web Content Administrator to maintain our SharePoint environments, intranet services and external website capabilities. You will configure platforms, manage access, publish content and support governance to ensure accurate, timely information for staff and stakeholders.

Working within the Digital Technology Platforms team, you will collaborate with content owners, business partners and external suppliers to drive improvements and modernisation of