Impactful QA Analyst — Enterprise Apps & Growth

Independence Australia Group; Melbourne; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Access salary packaging benefits

Employee Assistance Program

Job security as a social enterprise

Purpose-driven organisation

Job summary

Independence Australia Group is seeking a Test Analyst to join our West Footscray team. You will test ERP, eCommerce, integrations and API work, ensuring quality across the enterprise applications landscape.

The role reports to the Test & Quality Analyst Lead and collaborates with Product Owners, BAs, developers and vendors. You will drive test strategy, execution, and defect management while contributing to QA process maturity and automation initiatives.

Qualifications

• 3+ years' experience as a Test Analyst, QA Analyst, or similar role.
• Strong knowledge of SDLC, STLC and testing best practices.
• Experience testing ERP, eCommerce, integrations and APIs.
• Capable of system, integration, regression and UAT testing.
• Proficient with Jira, Confluence, Zephyr or similar tools.
• Excellent communication and stakeholder management skills.
• Continuous improvement mindset focused on quality outcomes.
• IT qualification or equivalent; ISTQB certification desirable.

Responsibilities

• Develop and execute test strategies, plans, cases and scripts.
• Perform system, integration, regression and UAT testing.
• Identify, document and manage defects to resolution with teams.
• Communicate testing progress, risks and outcomes with stakeholders.
• Support delivery through deployment readiness and validation.
• Maintain test docs, traceability, logs and reports.

Skills

Testing professional

SDLC knowledge

STLC knowledge

UAT testing

Education

Tertiary IT qualification

Tools

Jira

Confluence

Zephyr

Postman

Job description

• Access salary packaging benefits to increase your take home pay.
• Training support and potential for long-term career growth.
• Work with purpose in a positive, inclusive social enterprise team.

If you want to make a difference by having a positive impact on peoples’ lives, then a career with Independence Australia Group may be for you.

About us

Independence Australia Group is a social enterprise that provides choice for people with a disability or other personal need, enabling them to regain and retain their independence within an inclusive community.

About the role

Reporting to the Test & Quality Analyst Lead, you will be responsible for testing enhancements, upgrades, integrations, and new functionality across our enterprise applications landscape.

Working closely with Product Owners, Business Analysts, developers, vendors, and business stakeholders, you will help ensure technology solutions are thoroughly tested, fit for purpose, and ready for deployment.

This role offers the opportunity to work on and manage a variety of projects end-to-end across ERP, eCommerce, integration, and digital transformation initiatives while contributing to the ongoing maturity of our testing and quality assurance practices.

This is a full time, permanent opportunity based at our West Footscray office.

What you will be doing

• Develop and execute test strategies, plans, cases, and scripts to ensure comprehensive coverage across enterprise applications.
• Perform system, integration, regression, and user acceptance testing (UAT), ensuring solutions meet business and technical requirements.
• Identify, document, prioritise, and manage defects through to resolution, working closely with Business Analysts, developers, and vendors.
• Partner with stakeholders, Product Owners, and project teams to communicate testing progress, risks, issues, and outcomes.
• Support project delivery through test planning, deployment readiness, cutover activities, and post-implementation validation.
• Maintain high-quality testing documentation, including traceability matrices, defect logs, test reports, and supporting user documentation.
• Drive continuous improvement initiatives by applying best-practice testing methodologies, supporting automation, and enhancing QA processes and tools.

What we are looking for

You are a detail-oriented testing professional with strong analytical skills, excellent stakeholder engagement capabilities, and a passion for delivering high-quality technology solutions.

You will have:

• 3+ years’ experience as a Test Analyst, QA Analyst, or similar role.
• Strong knowledge of SDLC, STLC, and testing best practices.
• Experience testing enterprise applications, including ERP, eCommerce, integrations, and APIs.
• Proven capability in system, integration, regression, and UAT testing.
• Experience using tools such as Jira, Confluence, Zephyr, Postman, or similar.
• Strong communication, stakeholder management, and organisational skills.
• A proactive, continuous improvement mindset with a focus on quality outcomes.
• Tertiary qualification in Information Technology or a related discipline, or equivalent experience.
• ISTQB Foundation Certification or equivalent testing certification is desirable.

Why work with us

As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive at Independence Australia Group, including:

• Access salary packaging benefits to increase your take home pay by reducing your taxable income.
• Access free confidential counselling and support from our Employee Assistance Program.
• As a social enterprise, we aren’t solely reliant on external funding which means better job security so you can focus on providing quality care and service to our customers.
• The opportunity to work for a purpose-driven organisation that creates meaningful social impact.

Work with purpose

We believe everyone should have the opportunity to participate in life and the community, regardless of ability. Our aim is to improve quality of life and provide access to products, resources and encouragement that allow people to make choices to enhance their well‑being and lifestyle.

As a social enterprise, we redistribute surplus funds generated through the sale of over 12,000 healthcare products, mobility aids and equipment into programs that support people living with a disability.

Independence Australia Group includes Independence Australia, Zest Care, SASI, AQA, Possability Group and Lifestyle Solutions. Learn more at independenceaustralia.com.au.

For a rewarding career where you can make a real difference and positive impact on peoples’ lives, APPLY NOW.

Commitment to diversity

Independence Australia Group is an equal opportunity employer. We encourage applications from people with a disability, CALD communities, LGBTQIA+ individuals, and Aboriginal and Torres Strait Islander peoples. For accessibility support during recruitment, contact our People Experience team at [e-mail].

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