Impactful Job Coach: Empower Clients to Thrive

Kairros; Gracemere; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Paid parental leave

Quarterly social events

Wellbeing initiatives & EAP

Fitness passport

Salary packaging

Tools and technology

Job summary

atWork Australia is seeking a compassionate Job Coach to empower clients to build confidence and develop job-readiness skills. You’ll help them take steps toward meaningful employment and see the impact of your work in their lives.

You’ll collaborate with employers and our Employer Engagement team, maintain accurate records, and ensure compliance while supporting clients through tailored activities and ongoing guidance.

Qualifications

• Experience in customer service or a client‑facing role.
• A genuine interest in supporting people overcoming barriers.
• Strong communication skills and confidence working with diverse stakeholders.
• The ability to stay organised and work in a structured, goal driven environment.

Responsibilities

• Motivate and coach clients through tailored activities that support their employment journey.
• Work with employers and our Employer Engagement team to connect clients with suitable job opportunities.
• Help secure sustainable employment outcomes and provide support when clients are at risk of losing work.
• Collaborate with internal and external partners to link clients to the right programs and services.
• Maintain accurate records and ensure all work meets compliance requirements.

Skills

Customer service

Client-facing

Communication skills

Organization

Job description

atWork Australia is seeking a compassionate Job Coach to empower clients to build confidence and develop job-readiness skills. You’ll help them take steps toward meaningful employment and see the impact of your work in their lives.

You’ll collaborate with employers and our Employer Engagement team, maintain accurate records, and ensure compliance while supporting clients through tailored activities and ongoing guidance.