Impactful Employment Advisor – Community Support

Tursa Employment and Training; Taree; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Above award salaries

Monthly bonuses

Leave loading 25%

Long service leave

9-day fortnight

4-day week

Salary packaging

Novated leasing

Professional development

Job summary

TURSA Employment and Training is seeking an Employment Adviser to support participants on their journey back to work from our Taree site. You will work with individuals facing challenges such as housing instability, health issues, and barriers to employment, using an empathetic, solutions-focused approach.

The role is permanent, full-time with consideration for part-time for the right candidate. You will collaborate with local services to help participants access opportunities and maintain

Qualifications

• Effective oral and written communication skills.
• Strong IT literacy and capacity to learn new systems.
• Confidence to perform in a high volume, results driven industry.
• Resilient & empathetic nature towards others.

Responsibilities

• Provide exceptional customer service while building rapport with participants.
• Address, manage and overcome participant barriers to employment.
• Link with community services to address barriers.
• Ensure participant adherence to compliance requirements and guidelines.
• Source suitable jobs for participants or motivate them to secure employment.
• Provide Post Placement Support after employment starts.

Skills

Customer service

Communication

Empathy

IT literacy

Tools

CRM software

Job description

TURSA Employment and Training is seeking an Employment Adviser to support participants on their journey back to work from our Taree site. You will work with individuals facing challenges such as housing instability, health issues, and barriers to employment, using an empathetic, solutions-focused approach.

The role is permanent, full-time with consideration for part-time for the right candidate. You will collaborate with local services to help participants access opportunities and maintain