Ifs Field Service Solution Consultant

FemEdge Solutions; Sydney; On-site; AUD 140,000 - 210,000; Full time

Job summary

FemEdge Solutions in Australia is seeking an experienced IFS FSM Solution Consultant to drive enterprise-scale Field Service Management implementations across utilities and industrial sectors. You will collaborate with global delivery teams, architects, and stakeholders to design scalable IFS FSM solutions.

You will be hands-on configuring FSM apps, building integrations via REST/SOAP APIs, and providing technical leadership throughout projects.

Qualifications

• 10+ years of experience with IFS solutions across implementation, development or support environments.
• Strong hands-on experience in IFS Field Service Management (FSM).
• Expertise across IFS Connect, PL/SQL, IFS APIs (REST/SOAP), IFS Development Studio, and integrations.

Responsibilities

• Support the design and delivery of enterprise-grade IFS FSM solutions.
• Configure and enhance FSM applications, workflows, integrations, and business rules.
• Lead architecture discussions and provide technical leadership during implementations.
• Develop and support integrations with external platforms using REST/SOAP APIs and IFS integration tools.
• Collaborate with cross-functional teams to translate business needs into technical solutions.
• Drive system optimization, troubleshooting, and continuous improvements.
• Ensure solutions align with governance standards and performance expectations.
• Produce technical documentation and deployment artefacts.
• Mentor junior team members and support knowledge-sharing initiatives.

Skills

IFS FSM

IFS Connect

PL/SQL

IFS APIs

IFS Development Studio

Integrations

Mobile capabilities

Tools

AWS

Azure

Google Cloud

Job description

IFS FSM Solution Consultant Perth, Sydney & Melbourne

About the Opportunity

We are currently hiring for a global technology and engineering services organisation delivering large-scale digital transformation programs for enterprise clients across utilities, telecommunications, transportation, healthcare, industrial, and energy sectors.

Due to continued project growth, our client is looking to engage experienced IFS FSM professionals to join their expanding consulting and implementation practice in Australia. This is an opportunity to work on enterprise-scale Field Service Management initiatives, helping organisations modernize operations, improve service delivery, and drive business transformation through innovative IFS solutions.

You’ll collaborate with global delivery teams, architects, and business stakeholders on complex, high-impact programs across multiple regions.

What You’ll Be Doing

In this role, you will work closely with business stakeholders, project teams, and technical consultants to deliver scalable and efficient Field Service Management solutions using IFS technologies.

Your responsibilities will include:

• Supporting the design and delivery of enterprise-grade IFS FSM solutions
• Configuring and enhancing FSM applications, workflows, integrations, and business rules
• Participating in architecture discussions and providing technical leadership during implementations
• Developing and supporting integrations with external platforms using REST/SOAP APIs and IFS integration tools
• Collaborating with cross-functional teams to gather requirements and translate business needs into technical solutions
• Driving system optimization, troubleshooting, and continuous improvements
• Ensuring solutions align with best practices, governance standards, and performance expectations
• Producing technical documentation, solution designs, and deployment artefacts
• Mentoring junior team members and supporting knowledge-sharing initiatives

What We’re Looking For

Essential Experience

• 10+ years of experience working with IFS solutions across implementation, development, or support environments
• Strong hands-on experience within IFS Field Service Management (FSM)
• Expertise across:
  • IFS Connect
  • PL/SQL
  • IFS APIs (REST/SOAP)
  • IFS Development Studio
  • Integrations and mobile capabilities
• Proven experience delivering at least two end-to-end IFS FSM implementations
• Strong understanding of enterprise integration architecture and scalable solution design
• Experience working within Utilities or related asset-intensive industries
• Excellent stakeholder engagement, communication, and problem-solving skills

Nice To Have

• IFS FSM certifications
• Experience with IFS mobile solutions
• Exposure to IFS Aurena development
• Knowledge of cloud technologies such as AWS, Azure, or Google Cloud
• Familiarity with legacy scheduling/workforce management tools such as ClickSoftware

Why Consider This Opportunity?

• Work on enterprise-scale transformation programs
• Collaborate with globally distributed teams and clients
• Exposure to modern cloud and FSM technologies
• Opportunity to influence architecture and delivery decisions
• Flexible and collaborative work culture
• Strong long-term project pipeline and career growth opportunities

If you have strong IFS FSM expertise and enjoy delivering complex enterprise solutions in fast-paced consulting environments, we’d love to hear from you.