IDS Platforms Analyst & Coordinator

01 Flinders University; Adelaide; On-site; AUD 94,000 - 101,000; Full time

Benefits offered by this job

17% superannuation

Flexible working arrangements

Salary packaging options

Job summary

Flinders University is seeking a Platforms Analyst & Coordinator to support the operation and development of SAS platforms, translating business requirements into technical specs. The role emphasizes customer service, agile delivery, and contributing to platform improvements while working in a small, collaborative IDS team.

Based at Bedford Park/Kaurna Country, the position offers a full-time continuing appointment with competitive salary and flexible working options.

Qualifications

• Experience in delivering customer-focused IT services.
• Familiarity with agile ways of working and backlog management.
• Background in information technology or related IT environment.

Responsibilities

• Supporting the technical change, configuration and release management process for the relevant platforms and applications in alignment with IDS frameworks, principles and standards.
• Assisting as required with both formal and informal market scanning and benchmarking activities to be aware of emerging market offerings and trends.
• Contributing to the continuous development of relevant platforms and applications by analysing, configuring, testing and documenting new functionalities and capabilities.
• Providing timely and effective advice and support to customers and stakeholders by identifying improvements to support services.
• undefined.

Skills

Customer service

Agile methods

IT knowledge

Education

IT qualification or relevant

Job description

Position Details

Full-Time | Continuing Higher Education Officer Level 6 | $94,456 - $100,710 Location: Bedford Park / Kaurna Country View

About the Role

The Platforms Analyst & Coordinator works under general to broad direction, and is responsible for contributing to analysis, support and coordination of activities related to the ongoing operation and development of the relevant platforms and applications. As this is a customer facing role, operating on a diverse range of research specific SAS platforms, you will be responsible for contributing to requirements analysis activities, interpreting business requirements and translating them into technical requirements - along with supporting business change impact analysis to identify appropriate change management activities to support system changes.

Some of the key position responsibilities are:

• Supporting the technical change, configuration and release management process for the relevant platforms and applications in alignment with IDS frameworks, principles and standards.
• Assisting as required with both formal and informal market scanning and benchmarking activities to be aware of emerging market offerings and trends.
• Contributing to the continuous development of relevant platforms and applications by analysing, configuring, testing and documenting new functionalities and capabilities.
• Providing timely and effective advice and support to customers and stakeholders by identifying improvements to support services.
• undefined.

This position makes a significant contribution to the University’s strategic plan to "Changing 10 million lives, Every One Matters", by 2035 through supporting the stable, reliable and performant operations, assisting our researchers to smoothly access relevant platforms and applications. By working collaboratively across teams and embracing agile ways of working, the role helps deliver efficient, high-quality outcomes and a commitment to excellence and innovation.

About You

The role ideally will suit an early career focused individual with excellent customer service skill. You are committed to continuous improvement and enjoy working in a small, agile team. While you work independently, you also follow established procedures and have a curious nature. You will have previous experience in agile ways of working to manage, refine, and prioritise an activity backlog based on relevant customer and organisational priorities, and well-developed, planning, analytical, and critical thinking skills. The ideal candidate will hold a qualification in Information Technology or relevant technical area, and / or equivalent relevant experience in an IT environment.

About Information and Digital Services

Information and Digital Services (IDS) are a pivotal resource of the University, providing information and digital technology services and support to the Flinders University staff and student community. The IDS team apply technical expertise to support university projects and provide core services such as the IDS Service Desk, Audio visual, simulation and event services, Information security and identity access management services and more.

Life at Flinders

Flinders University was founded on the belief that learning should open minds, celebrate individuality and give people the freedom to pursue their own point of view. That spirit lives on in our community of thinkers, doers and changemakers who challenge convention, and each other, to shape what comes next. Rising to a challenge is nothing new for Flinders. During our first 60 years, we’ve navigated revolutionary changes in social and cultural norms, and have responded to transformative economic, environmental and technological developments. Through it all, we’ve continued to deliver for our students and community, innovating in learning and research to prepare graduates for the changing world they help create.

We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards. Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them.

We embrace diversity and promote equity and inclusion for all students and staff, as shown through our three SAGE Cygnet Awards. Vibrant campus life and amenities including on campus health care services, gym and childcare centre (Bedford Park, South Australia).

17% Superannuation + salary packaging options

Flexible working arrangements

Awarded the AHEIA Higher Education Award for Workplace Culture Excellence due to our commitment to wellbeing through our Thriving@Flinders staff wellbeing program

Wide range of professional development activities and services, including exclusive staff study offers

Prescribed Conditions for Employment

Appointment to this role is conditional on the completion of required pre-employment checks and declarations, each of which must be satisfactory to the University. This includes a current completed Nationally Coordinated Criminal History Check and Gender Based Violence Declaration which is satisfactory to the University. The contract of Employment is conditional upon the receipt of these completed compliance checks. A disclosable outcome will not automatically disqualify a candidate from consideration. Each case will be assessed on its individual merits and relevance to the inherent requirements of the role.

Key Position Capabilities

• Well-developed thinking, planning and analytical skills
• Well-developed interpersonal influence and demonstrated ability to negotiate and communicate effectively with staff and customers across a diverse organisation particularly during the design, management and implementation of customer solutions.
• Experience supporting and maintaining Commercial-Off-The-Shell (COTS) applications and Software as a Service and enterprise applications and systems.
• General knowledge and experience in the design and execution of application upgrades including planning, test plan, execution and program close out using good change management principles and practices.
• General knowledge of the principles and practices of the software development lifecycle.

Information and Support

Flinders University is committed to providing an environment where staff with disability are valued, supported and encouraged to participate fully and independently in the life of the University. If you require any reasonable adjustments to assist you in the selection process, please advise the contact in the Recruitment Team so that we can make appropriate arrangements through [e-mail] or call 08 8201 2383. Certification National Police Certificate - Australian Federal Police Applications to be submitted before 10.00pm: 09 Nov 2026. At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.