ICT Program Manager

Box Hill Institute, ABN 76 268 630 462; City of Melbourne; On-site; AUD 140,000 - 170,000; Full time

Benefits offered by this job

Flexible work arrangements

On-site parking

Career progression opportunities

Paid Family Violence leave (up to 20)

Parental leave (up to 16 weeks)

Health and wellbeing supports

Job summary

Box Hill Institute is seeking an ICT Program Manager to lead a diverse ICT program portfolio, govern delivery and align technology investments with organisational priorities to benefit students and staff.

The role is a full-time, fixed-term opportunity until 30 June 2028 with an attractive remuneration package and strong career progression. The successful candidate will manage Project Managers and Business Analysts to realise business value across the Institute.

Qualifications

• Tertiary qualification in Information Technology, Business, Project Management or related discipline.
• Experience leading complex ICT programs, within large organisations.
• Proven ability balancing priorities, dependencies and resources.
• Experience establishing governance frameworks and portfolio reporting.
• Experience leading delivery teams including Project Managers and Business Analysts.

Responsibilities

• Lead end-to-end planning, prioritisation and management of the ICT project portfolio.
• Establish governance frameworks, reporting standards and assurance processes.
• Provide strategic advice on delivery roadmaps, resources and prioritisation.
• Drive multiple ICT initiatives with risk, dependency, budgets and resources.
• Lead and support Project Managers and Business Analysts to deliver.
• Oversee demand management, benefits realisation and vendor performance.

Skills

Strategic leadership

Governance frameworks

Portfolio reporting

Delivery assurance

Executive engagement

Education

Postgraduate qualifications in Project Management

Postgraduate qualifications in Business Administration

Postgraduate qualifications in Digital Transformation

Postgraduate qualifications in ICT Governance

PRINCE2 MSP PMI SAFe or equivalent

Job description

Contract

Box Hill Institute | Full-time | Fixed term Opportunity until 30 June 2028

Box Hill Institute is seeking a strategic and experienced ICT Program Manager to lead our portfolio of ICT programs, projects and change initiatives. Reporting to the Chief Information Officer, you will play a critical role in ensuring technology investments are aligned to organisational priorities and delivered successfully, enabling better outcomes for students, staff and the broader Institute.

This is a full-time, fixed term opportunity until 30 June 2028 with an attractive remuneration package.

Why work with us?

At Box Hill Institute, we offer more than just a job - we offer a supportive and rewarding work environment where your wellbeing, growth and achievements are celebrated. Our benefits are designed to help you thrive both professionally and personally:

• Flexible work arrangements to support work-life balance
• On-site parking for added convenience
• Career progression opportunities and reward & recognition programs to celebrate your success
• Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 16 weeks paid Parental Leave
• Health and wellbeing supports and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
• Financial perks like novated leasing and salary packaging
• Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our on-campus retail services such as floristry, day spa and beauty salons, hairdressing salon, barbershop, restaurant, vet & dog grooming - all delivered by students in training, under the supervision of their teacher

About the role

As the ICT Program Manager, you will lead the planning, governance and delivery of a diverse program of ICT projects. Working across the organisation and utilising a team of internal and external project professionals, you will ensure the program of work delivers the required business value. You will provide leadership to a team of Project Managers, Business Analysts and other relevant project and business resources to ensure each project successfully navigates through the challenges which arise and achieve the required outcomes and success measures.

What you'll do:

• Lead the end-to-end planning, prioritisation and management of the ICT project portfolio, ensuring alignment with organisational strategies.
• Establish and maintain governance frameworks, reporting standards and assurance processes across the ICT project portfolio, active programs and individual projects.
• Provide strategic advice to senior leaders on delivery roadmaps (eg. sequencing, methods, dependencies, pre-requisites, etc), resource planning and prioritisation.
• Drive successful delivery of multiple concurrent ICT initiatives, ensuring effective management of risks, dependencies, budgets and resources.
• Lead and support Project Managers and Business Analysts, fostering a high-performing and collaborative delivery culture.
• Oversee demand management, benefits realisation, vendor performance and continuous improvement across the ICT project portfolio and programs.
• Build strong partnerships with academic, professional and technical stakeholders to achieve shared outcomes.

About You:

To be successful in this role, you will bring:

• Tertiary qualification in Information Technology, Business, Project Management or a related discipline, or an equivalent combination of qualifications and experience.
• Extensive experience leading complex ICT programs, projects and portfolios within a large and multifaceted organisation.
• Demonstrated success managing multiple concurrent initiatives, balancing priorities, dependencies and resources.
• Strong experience establishing governance frameworks, portfolio reporting and delivery assurance practices.
• Proven leadership experience managing and developing project delivery teams, including Project Managers and Business Analysts.
• Highly developed stakeholder management, communication and influencing skills, with the ability to engage effectively at executive level.
• Strong knowledge of ICT operating models, digital transformation, enterprise architecture principles and portfolio management practices.
• Demonstrated capability in strategic planning, risk management, financial oversight and vendor management.
• Have, or be willing to obtain, Victorian Working with Children Check and National Police Check clearance.
• Postgraduate qualifications in Project Management, Business Administration, Digital Transformation, ICT Governance or a related field.
• Professional certifications such as PRINCE2, MSP, PMI, SAFe or equivalent
• Experience working within the education, public sector or other regulated environments.

About us:

For over 100 years, we've been changing lives for the better, continuing to make this world a better place for all. By providing people with opportunities to expand their knowledge, experience and understanding of the world, we empower them to change their lives.

Our students can pursue everything - non-accredited short courses through the Centre for Adult Education (CAE); senior secondary qualifications including the Victorian Certificate of Education (VCE) and VCE Vocational Major (VCE VM); vocational certificates (including pre-apprenticeships, apprenticeships and traineeships) and diplomas; and higher education degrees and a graduate certificate.

We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow and offer you benefits which enhance your work-life balance.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.

Commitment to child safety

Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people.

We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures.

All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.