ICT Operations Superintendent

Harmony Australasia; City of Brisbane; In loco; AUD 150.000 - 210.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus scheme

Medibank discounts

Harmony rewards

Descrizione del lavoro

Harmony Australasia is seeking an Information Communications Technology Operations Superintendent to lead site IT and OT services across production, safety and communications on a 16/12 FIFO roster from Australia. You will act as the primary technology representative on site and partner with operations leaders.

You will build strong relationships with infrastructure, networks, cyber security and enterprise applications teams, govern IT service delivery, and coach the ICT team to ensure

Competenze

• Bachelor degree or equivalent experience in IT/engineering.
• Experience leading site IT operations in safety-critical environments.
• Experience in federated/shared-service operating models.
• Knowledge of ITSM practices, SLAs, incident and problem management.

Mansioni

• Lead day-to-day support and operational management of site IT and OT services.
• Build relationships with core teams responsible for infrastructure, networks and cyber security.
• Act as the primary technology relationship lead for the operation with service providers.
• Apply IT service management practices for incidents, changes, and asset management.
• Manage and coach the site ICT team across IT, OT and security.

Conoscenze

IT service management

Leadership

Vendor management

Stakeholder engagement

Budgeting

Cyber security

Operations management

Formazione

Bachelor Degree in Information Technology or related field

Descrizione del lavoro

Job Description

Reporting to the Commercial Manager, the Information Communications Technology (ICT) Operations Superintendent is the primary site technology representative ensuring local technology services support production, processing, safety, communications and the day-to-day needs of the business.

Reporting to the Commercial Manager, the Information Communications Technology (ICT) Operations Superintendent is the primary site technology representative ensuring local technology services support production, processing, safety, communications and the day-to-day needs of the business.

This role will be offered as a FIFO opportunity from/to Australia working on a 16/12-day roster.

Responsibilities

Safety, Compliance & Risk

• Ensure site Information Technology (IT) and Operational Technology (OT) activities comply with PNG statutory requirements, Harmony policies, authorised systems, cyber security controls and audit requirements.

Site IT/OT Operations

• Lead day-to day support and operational management of site IT and OT services that enable mining, safety and communications.

Core Team Collaboration & Service Integration

• Build strong working relationships with core teams responsible for infrastructure, networks, cyber security, enterprise applications, workplace technology, cloud, collaboration ad digital services.

Business Engagement & Service Delivery

• Act as the primary technology relationship lead for the operation, maintaining effective engagement with operational leaders and service providers.
• Understand business priorities, production dependencies and emerging technology needs, and represent these through appropriate demand, planning and governance processes.

Service Management, Change And Governance

• Apply agreed IT service management practices for incident, request, problem, change, knowledge, asset, configuration and service level management.
• Ensure Service Desk work is managed within agreed KPIs and that reoccurring issues are raised for problem management and root-cause action.

Leadership, Capability & Resources

• Manage, coach and develop the site ICT team across IT, OT, service management, cyber security and business engagement capabilities.

Qualifications

• Bachelor Degree in Information Technology, Computer Science, Engineering or a related discipline, or equivalent relevant experience.
• Demonstrated experience leading site-based IT operations in a complex, safety-critical or industrial environment.
• Experience working in a federated or shared-service operating model with enterprise platform and service teams.
• Strong knowledge of IT service management practices, service levels, incident and problem management, change control, asset and configuration management.
• Demonstrated leadership, stakeholder engagement, vendor management, planning, budgeting and reporting capability.
• Working knowledge of enterprise infrastructure, networking, identity and access, end-user computing, communications, backup, monitoring and cyber security controls.
• Ability to operate effectively in a remote-site rostered environment and manage competing operational priorities.

What are the benefits of working for Harmony?

• The opportunity to work for an international mining company with a diverse workforce.
• Work for a company who values their employees and recognises their contribution.
• Excellent safety record.
• Eligible to participate in the company bonus scheme.
• Corporate / discounted rates with Medibank and access to Harmony’s rewards and discounts scheme.

Salary will be negotiated commensurate with experience.

Please Note

All candidates must have the right to live and work in Australia to be considered for this expatriate opportunity. This role is not suitable for Australian temporary visa holders. We thank all applicants for your interest and the time taken to submit your application. While we consider all suitable applicants, only those short-listed for screening will be contacted. The successful candidate will be required to undertake a PNG visa medical and company pre-employment medical screen, including drug and alcohol testing.

About The Team

Harmony is the largest gold producer by volume in South Africa and is a significant operator of gold tailings retreatment facilities. In Papua New Guinea, Harmony owns and operates the Hidden Valley mine and owns 50% of the Tier 1 Wafi-Golpu copper-gold project. In Australia, Harmony owns the high-grade CSA copper mine in Cobar, NSW and is constructing the Eva Copper Mine in Cloncurry, QLD with first production targeted for the second half of the 2028 calendar year. These assets are supported by the Harmony Australasia regional corporate office located in Milton, Brisbane.