ICT Business Analyst – Hospitality Tech & NetSuite

Mansys; Melbourne; On-site; AUD 95,000 - 105,000; Full time

Job summary

Mansys is seeking a skilled ICT Business Analyst in Melbourne to understand business requirements, map processes, and prepare functional specs for system improvements and integrations. The role involves working with stakeholders and technical teams to deliver solutions for hospitality-focused clients.

The candidate will help with process review, UAT coordination, user documentation, and training, with a focus on delivering integrated technology solutions.

Qualifications

• Masters in IT or a related field is required.
• At least 2 years of Australian ICT business analysis experience.
• Experience gathering requirements and preparing functional specifications.
• Strong analytical and problem-solving skills.
• Good communication with technical and non-technical users.

Responsibilities

• Develop specialized client solutions to specify business and system needs.
• Gather requirements and document them for system integration, including NetSuite.
• Analyze current processes and design improvement plans.
• Create functional specs for developers based on business needs.
• Coordinate testing activities and support training and implementation.
• Create reports and enhance data visualization with Power BI.

Education

Master's degree in IT or related field

Tools

Power BI

ConnectWise

Job description

Mansys is seeking a skilled ICT Business Analyst in Melbourne to understand business requirements, map processes, and prepare functional specs for system improvements and integrations. The role involves working with stakeholders and technical teams to deliver solutions for hospitality-focused clients.

The candidate will help with process review, UAT coordination, user documentation, and training, with a focus on delivering integrated technology solutions.