ICT Business Analyst: BI Strategy & Stakeholder Impact

Yakr Pty Ltd; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

FiltaGlobal Pty Ltd seeks an ICT Business Analyst in Brisbane to join a permanent, full-time team. You will review business intentions, services, processes and information needs, and document changes to improve operations. You will collaborate with stakeholders across regions, ensuring processes stay efficient and aligned with goals.

The role requires expertise in BI, data analytics, process mapping, test planning, UAT, and agile delivery within a global context.

Qualifications

• Proven track record as ICT Business Analyst (ANZSCO 261111)
• Strong expertise in business process mapping, BI, data analytics, and reporting
• Stakeholder engagement, cross-functional collaboration and change management
• Experience designing, writing, and executing test plans, test cases, and UAT cycles
• Proficiency with workflow documentation tools (Visio, Lucidchart, Jira, Confluence)
• Knowledge of Agile delivery frameworks (Scrum/Kanban)

Responsibilities

• Strategic Implementation: rollout of BI solutions and reporting frameworks
• Drive performance, evidence-based decision-making, and transparency
• Stakeholder Engagement: map current and future processes across departments
• Performance Analysis: measure performance against business goals
• Identify and champion process improvements
• Business Intelligence Development: BI, reporting metrics, analytics
• Testing & Quality Assurance: plan and execute tests
• UAT coordination across regions (Australia, Philippines, Latin America)
• Documentation & Training: end-user manuals
• Agile Delivery: deliver solutions using Agile methodologies

Skills

ICT Business Analyst

Business process mapping

Data analytics

Stakeholder engagement

Test plan development

UAT

Workflow documentation

Agile delivery

Tools

Jira

Confluence

Visio

Lucidchart

Job description

FiltaGlobal Pty Ltd seeks an ICT Business Analyst in Brisbane to join a permanent, full-time team. You will review business intentions, services, processes and information needs, and document changes to improve operations. You will collaborate with stakeholders across regions, ensuring processes stay efficient and aligned with goals.

The role requires expertise in BI, data analytics, process mapping, test planning, UAT, and agile delivery within a global context.