Hype Sales Assistant - Frankston

Accent Group Limited; Frankston; Hybrid; AUD 34,000 - 44,000; Part time

Benefits offered by this job

40% off Accent Group brands

Employee Benefits program

Discounted gym memberships

Health insurance packages

Progression and training

Job summary

Accent Group Limited is seeking a vibrant in-store team member to deliver premium customer service for our streetwear brands. You will work with a fast-paced team to achieve sales targets, process stock, and manage click-and-dispatch orders, while maintaining store standards.

We value a positive CAN-DO attitude, a passion for sneaker culture, and the ability to listen and adapt. Prior retail experience is welcome, but not essential, as training and progression are provided.

Qualifications

• Experience in retail or customer-facing roles preferred.
• Ability to deliver exceptional customer service in-store.
• Passion for streetwear and sneaker culture.
• Strong teamwork and collaborative mindset.
• Willingness to meet/exceed sales targets & KPIs.
• Good listening and feedback utilization.

Responsibilities

• Provide excellent customer service in store with premium product.
• Work as part of a team to achieve sales and KPI targets.
• Process large volumes of stock.
• Pick and pack click and dispatch orders.
• Assist in maintaining in-store operations including housekeeping.
• Maintain a positive CAN-DO attitude at all times to sell to customers.

Skills

Retail experience

Customer service

Streetwear passion

Team player

Sales targets

Listening skills

Job description

Benefits & Culture:

• 40% off Accent Group brands | Hype DC, Skechers, Platypus, Vans & many more
• Access to our Employee Benefits program which includes Employee Assistance Program, discounted Gym Memberships & Health Insurance packages
• Work amongst premium product alongside fellow passionate and dedicated sneakerheads
• Opportunity to progress within the business and receive on going training and support

The role & responsibilities:

• Provide excellent customer service in store with premium product
• Working part of a team to achieve sales and KPI targets
• Processing large volumes of stock
• Picking and packing click and dispatch orders
• Assisting in maintaining the in-store operations including housekeeping VM & cleaning required
• Maintaining a positive CAN-DO attitude at all times to sell to our customers

To be successful in this role, you will bring:

• Previous retail experience preferred but not essential
• A commitment to providing exceptional customer service and an unforgettable shopping experience
• A passion for streetwear and sneaker culture
• The ability to work well within a fast paced and energetic team environment
• Self-motivated and willingness in meeting/exceeding sales targets & KPIs
• Ability to listen and use feedback constructively