Hybrid SOC Analyst: MDR Specialist & Customer Advisor

The Cache Group; Western Australia; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

The Cache Group is seeking an experienced SOC Analyst for a Perth-based, permanent hybrid role with two days in the office. You'll triage alerts, tune detections, and own MDR customers, delivering security advice to both technical and non-technical audiences.

Senior analysts mentor the team, and on-call duties start after 9-12 months. This position emphasizes independent work and strong customer communications in a growing MSSP across Australia and New Zealand.

Qualifications

• Hands-on SOC experience, or a strong sysadmin background moving into security.
• SIEM experience, ideally Microsoft Sentinel, CrowdStrike Falcon / NG-SIEM or Rapid7 InsightIDR
• KQL and detection tuning experience is a strong advantage
• Clear, confident communication, and comfort leading customer conversations
• A curious, investigative mindset with an eye for what looks wrong
• Ability to work independently early on; this is not a graduate role

Responsibilities

• Triage and investigate alerts across Sentinel, Rapid7 and CrowdStrike NG-SIEM; tune detections to cut noise
• Be the named analyst and service advisor for your own MDR customers
• Run each customer's monthly service review and follow through on actions
• Deliver Service Requests and security advice, presenting to technical and non-technical audiences
• On-call responsibilities once established, 9-12 months in

Skills

Hands-on SOC experience

SIEM experience

KQL

Communication

Investigative mindset

Independence

Tools

Microsoft Sentinel

CrowdStrike Falcon/NG-SIEM

Rapid7 InsightIDR

Job description

The Cache Group is seeking an experienced SOC Analyst for a Perth-based, permanent hybrid role with two days in the office. You'll triage alerts, tune detections, and own MDR customers, delivering security advice to both technical and non-technical audiences.

Senior analysts mentor the team, and on-call duties start after 9-12 months. This position emphasizes independent work and strong customer communications in a growing MSSP across Australia and New Zealand.