Hybrid Sales & Accounts Administrator

Acquire; Perth; Hybride; AUD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Flexible hybrid working – 3 days in1 0

Employee Assistance Program (EAP)

Dedicated training levy and training‑留

Résumé du poste

Acquire, a global mining technology leader, seeks a Sales Administrator to support commercial operations across software, services and learning sales. You will manage quotations, orders, licences, and learning events, coordinating with Account Managers and regional teams to ensure accurate customer data and a high-quality customer experience.

The role offers flexible hybrid working (3 days in office, 2 days remote) and opportunities to develop commercial knowledge within an international

Qualifications

• Some experience interacting with customers in a business-to-business commercial environment.
• Experience using business systems to administer customer information, with Microsoft Dynamics 365 CRM experience highly regarded.
• Approximately three years' experience working in a professional office environment as part of a team preferred.
• Experience coordinating small corporate events would be advantageous.
• A diploma-level qualification or equivalent relevant education and training would be beneficial.
• Previous sales administration experience within a software company would be highly regarded.

Responsabilités

• Prepare and submit customer quotations for software licences, first-year maintenance, services and learning opportunities using our CRM system.
• Process sales orders in CRM in accordance with internal procedures and requirements.
• Follow up outstanding quotations, accounts and unpaid invoices.
• Provide transactional account management support, engaging periodically with low-growth, low-risk customer accounts.
• Assist new customers with vendor registrations and access to procurement portals.
• Issue software licences and ensure accurate capture of key end-user and customer information.
• Coordinate licence reassignments for customers, business partners and Acquire employees.
• Maintain accurate customer contact and billing information within CRM.
• Manage end-user login credentials for access to online resources and software downloads.
• Respond promptly to website enquiries and support tickets relating to forgotten passwords, new user logins and licence reassignments.
• Administer customer contracts relevant to the value stream, including uploading and maintaining documentation in CRM.
• Help coordinate and deliver Acquire-hosted events, including customer learning events, workshops and other regional activities.
• Support event logistics such as obtaining venue quotations, managing registrations and participant confirmations, arranging equipment and learning materials, coordinating website information and assisting with pre-event marketing.

Connaissances

Communication skills

Attention to detail

Organised

Problem solving

Multitasking

Formation

Diploma-level qualification or equivalent

Outils

Microsoft Dynamics 365 CRM

MS Teams

Description du poste

Acquire, a global mining technology leader, seeks a Sales Administrator to support commercial operations across software, services and learning sales. You will manage quotations, orders, licences, and learning events, coordinating with Account Managers and regional teams to ensure accurate customer data and a high-quality customer experience.

The role offers flexible hybrid working (3 days in office, 2 days remote) and opportunities to develop commercial knowledge within an international