Hybrid Paralegal – Self-Representation Law Support

Justice Connect; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Salary packaging

Learning & development

5 weeks leave

Gifted leave

Personal leave

Study leave

Cultural leave

EAP support

Flu vaccinations

Job summary

Justice Connect in Sydney is seeking a Paralegal, Self-Representation Law, to support intake, client engagement, clinic coordination, and data management across multiple services. The role suits organized, detail-oriented individuals who stay calm under pressure and enjoy helping people navigate the legal system.

You will work with pro bono lawyers, staff lawyers, and volunteers, using Microsoft Dynamics 365 and other practice tools, to improve access to justice while maintaining accurate

Qualifications

• Experience in a comparable role providing high-quality administrative support in a fast-paced environment.
• Experience working with a diverse range of clients and stakeholders, including help-seekers facing challenging circumstances.
• High-quality interpersonal skills, with the ability to build relationships and communicate with internal and external stakeholders professionally.
• Excellent attention to detail, with the ability to prioritise competing demands and meet deadlines under pressure.
• Experience with the management, collection, analysis, and reporting of accurate and current data.

Responsibilities

• Provide strong administrative support to pro bono lawyers and staff lawyers, focusing on the operation of Justice Connect's case management platform, Microsoft Dynamics 365.
• Ensure professional and timely communication by phone and email with help-seekers, pro bono lawyers, caseworkers, and other key stakeholders.
• Play an active role in delivering timely and professional services that improve access to the justice system for people representing themselves.
• Coordinate clinic bookings for Self-Representation Law's legal clinics, including liaising with courts, volunteers, and pro bono partners.
• Maintain accurate records and files, including gathering information about clients' legal matters, conflict checking, recording file notes, and collating, analysing, and reporting service delivery data.

Skills

Administrative support

Stakeholder communication

Data management

Attention to detail

Relationship building

Education

Bachelor of Laws or JD qualification

Paralegal qualification

Tools

Microsoft Dynamics 365

Job description

Justice Connect in Sydney is seeking a Paralegal, Self-Representation Law, to support intake, client engagement, clinic coordination, and data management across multiple services. The role suits organized, detail-oriented individuals who stay calm under pressure and enjoy helping people navigate the legal system.

You will work with pro bono lawyers, staff lawyers, and volunteers, using Microsoft Dynamics 365 and other practice tools, to improve access to justice while maintaining accurate