Hybrid Hr Support & Payroll Enablement Lead

Nsw Government; Orange City Council; Hybrid; AUD 154,000 - 178,000; Full time

Job summary

NSW Government's Department of Customer Service is seeking a Senior Manager for HR Support and Enablement, a full‑time hybrid role with 2–3 in‑office days weekly across Orange, Parramatta or Goulburn. The role offers a base salary and super.

You will lead payroll escalations, stakeholder engagement, and service improvements, building strong relationships across agencies while guiding continuous improvement and knowledge resources to support HR and payroll operations.

Qualifications

• Lead payroll escalations and service improvements.
• Build strong relationships across agencies to support HR/payroll operations.
• Guide knowledge resources and continuous improvement initiatives.

Responsibilities

• Lead payroll escalations and service improvements.
• Engage with stakeholders across agencies to improve HR/payroll services.
• Develop and guide knowledge resources for HR and payroll operations.

Skills

Payroll leadership

Stakeholder engagement

Process improvement

Knowledge resources

Job description

NSW Government's Department of Customer Service seeks a Senior Manager for HR Support and Enablement. This ongoing full-time role is hybrid, with 2-3 in-office days weekly across Orange, Parramatta or Goulburn, and offers a base salary of $154,231 to $178,369 plus super.

You will lead payroll escalations, stakeholder engagement and service improvements, building strong relationships across agencies while guiding continuous improvement and knowledge resources to support HR and payroll operations.