Hybrid Health BA — Shape a National Platform & Impact

Healthdirect Australia; Sydney; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Flexible work arrangements

Paid Parental Leave (14 weeks)

Wellbeing program

Learner journeys

Job summary

Healthdirect Australia is seeking a skilled Business Analyst to transform business needs into clear, buildable requirements. You will partner with technical teams and operations to ensure timely, high-quality outcomes while navigating complex government and vendor landscapes.

The role suits someone who thrives in a busy environment and values accuracy, stakeholder collaboration, and disciplined delivery of requirements, rules, processes, and API data analysis.

Qualifications

• 5+ years of business analysis experience.
• Healthcare and government experience preferred.
• Experience delivering complex online tools with third-party integrations.

Responsibilities

• Elicit, analyse and translate business needs into clear requirements.
• Produce documentation including rules, models, wireframes, functional requirements, and API data analysis.
• Facilitate workshops to build alignment and drive timely decisions.
• Manage requirements, acceptance criteria and change controls to maintain transparency and minimise delivery risk.
• Apply fit-for-purpose tools and techniques to support each initiative.
• Build and maintain strong relationships with stakeholders, vendors and partners through open communication.
• Contribute to the continued maturity of our business analysis practice by sharing insights.

Skills

Business analysis

Stakeholder management

Problem solving

Agile delivery

Education

Tertiary qualifications in IT, business or commerce

Tools

Jira

Confluence

Job description

Healthdirect Australia is seeking a skilled Business Analyst to transform business needs into clear, buildable requirements. You will partner with technical teams and operations to ensure timely, high-quality outcomes while navigating complex government and vendor landscapes.

The role suits someone who thrives in a busy environment and values accuracy, stakeholder collaboration, and disciplined delivery of requirements, rules, processes, and API data analysis.