Hybrid End User Network Engineer - Cisco/Firewall

Kinetic IT; Western Australia; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Vendor exam support

Training & certs

Wellbeing resources

Discount platform

Job summary

Kinetic IT in Australia is seeking an End User Engineer to join our Networking team, focusing on Cisco infrastructure and delivering secure, reliable services across the network. The role covers WAPs, VOIP, routing/switching and ISE, with hands-on work on Cisco, Fortinet, Palo Alto and Azure technologies.

It is a full-time, hybrid position with occasional travel to sites within the state. You will provide Level 3 support, document processes, and collaborate with users, vendors and stakeholders

Qualifications

• CCNA/CCNP certification required or similar.
• Experience troubleshooting networks under tight timeframes.
• Hands-on experience with Cisco routers, switches and firewalls.
• Knowledge of WAPs, VOIP, routing/switching and ISE.
• Experience with Cisco, Fortinet, Palo Alto and Azure technologies.

Responsibilities

• Providing Level 3 network support, including installing, configuring and troubleshooting network hardware and software.
• Collaborating with end-users to resolve networking issues in a timely and efficient manner.
• Performing routine maintenance tasks, including updates, patches, and system upgrades.
• Looking for ways to improve network performance and processes.
• Developing technical documentation, including policies, procedures and support guides.
• Collaborate and communicate closely with team members, end users, clients, vendors and stakeholders to deliver reliable network services and support continuous improvement.

Skills

CCNA/CCNP

Network troubleshooting

WAPs & VOIP

ISE experience

Vendor relationships

Tools

Cisco IOS

Fortinet

Palo Alto

Azure

Job description

Kinetic IT in Australia is seeking an End User Engineer to join our Networking team, focusing on Cisco infrastructure and delivering secure, reliable services across the network. The role covers WAPs, VOIP, routing/switching and ISE, with hands-on work on Cisco, Fortinet, Palo Alto and Azure technologies.

It is a full-time, hybrid position with occasional travel to sites within the state. You will provide Level 3 support, document processes, and collaborate with users, vendors and stakeholders