Hybrid CX Pro | Resolve Issues, Build Relationships

Coca-Cola European Partners; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Coca-Cola Europacific Partners is seeking a Consumer Service Specialist to join our National Sales and Service Centre on a full-time contract through to December 2027, supporting customers across Australia and collaborating with Sales and Operations to deliver exceptional outcomes.

The role offers a Hybrid work model with training and up to four days per week from home, based in Sydney, NSW, and emphasizes handling consumer inquiries, resolving complex issues, and building strong relationships

Responsibilities

• Handle consumer inquiries
• Resolve complex issues
• Build strong relationships with stakeholders

Job description

Coca-Cola Europacific Partners is seeking a Consumer Service Specialist to join our National Sales and Service Centre on a full-time contract through to December 2027, supporting customers across Australia and collaborating with Sales and Operations to deliver exceptional outcomes.

The role offers a Hybrid work model with training and up to four days per week from home, based in Sydney, NSW, and emphasizes handling consumer inquiries, resolving complex issues, and building strong relationships