Hybrid Assistant Strata Manager – Client Service

The PICA Group; Australia; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Growth

Flexibility

Challenge

Belonging

PICA Perks

Job summary

The PICA Group is seeking an Assistant Strata Manager to support property owners and keep their communities running smoothly. You’ll respond to enquiries, prepare documents, support meetings, and coordinate with internal teams to help Strata Managers focus on client advice.

This role offers hybrid work options, training and a pathway to growth, and the chance to contribute to Australia’s leading strata and property services provider.

Qualifications

• Experience in administration and/or customer service is required.
• Technology proficiency with common office software (Outlook, Word, Excel, Teams).
• Ability to manage multiple tasks and meet deadlines with accuracy.

Responsibilities

• Respond to client enquiries with professionalism and follow through on resolution.
• Prepare and issue meeting notices, agendas, and minutes.
• Keep accurate records and support compliance and financial processes.
• Liaise with internal teams to coordinate repairs, maintenance, and contractor requests.
• Organise workloads to meet statutory deadlines and client expectations.

Skills

Administration

Customer service

Outlook

Word

Excel

Teams

Communication

Time management

Attention to detail

Tools

Outlook

Word

Excel

Teams

Job description

The PICA Group is seeking an Assistant Strata Manager to support property owners and keep their communities running smoothly. You’ll respond to enquiries, prepare documents, support meetings, and coordinate with internal teams to help Strata Managers focus on client advice.

This role offers hybrid work options, training and a pathway to growth, and the chance to contribute to Australia’s leading strata and property services provider.