Hybrid Administrative Assistant – Social Housing Appeals

NSW Department of Communities and Justice; Burwood; Hybrid; AUD 78,000 - 85,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Health & wellbeing programs

Training and development opportunities

Competitive pay and conditions

Employee assistance programs

Job summary

The NSW Department of Communities and Justice is seeking an Administrative Assistant in Burwood for a temporary role up to 30 September 2027. The position is full-time with 50% hybrid work arrangements and a Clerk Grade 1/2 salary range of 78,000 to 84,799 plus employer superannuation and annual leave loading.

You will support a client-focused team delivering social housing appeals services, handle records, meetings, and financial processes, and respond to information requests with discretion

Qualifications

• Provide administrative services including filing, mail receipt and sorting, maintenance of registers, routine purchasing, meeting and event support, photocopying, and creating and compiling documents to support the effective operation of the team/unit
• Strong customer service and confidentiality are essential

Responsibilities

• Provide administrative services including filing, mail receipt and sorting, maintenance of registers, routine purchasing, meeting and event support, photocopying, and creating and compiling documents to support the effective operation of the team/unit
• Collect and compile information to support the development of documentation and reports
• Respond to enquiries and routine requests for information, escalating enquiries as necessary, to ensure the provision of accurate information
• Update records and databases, complying with records management processes, to ensure information is accurate, stored correctly and accessible

Skills

Customer service

Communication skills

Discretion

Attention to detail

Job description

The NSW Department of Communities and Justice is seeking an Administrative Assistant in Burwood for a temporary role up to 30 September 2027. The position is full-time with 50% hybrid work arrangements and a Clerk Grade 1/2 salary range of 78,000 to 84,799 plus employer superannuation and annual leave loading.

You will support a client-focused team delivering social housing appeals services, handle records, meetings, and financial processes, and respond to information requests with discretion