Hybrid Admin & Operations Support Specialist

Sharp and Carter

City of Melbourne

Hybrid

AUD 68,000 - 83,000

Full time

5 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Hybrid work model

Job summary

Sharp and Carter in Melbourne is seeking a Business Support Officer to join its Finance & Operations team in Southbank. The role offers a salary of A$75,000 plus Super, with a hybrid model requiring a minimum of two days in the Southbank office.

You will manage shared mailboxes, handle inquiries, and provide day-to-day operational support across the business. The position combines customer service and back-office administration, supporting Sales, Accounts, IT and Compliance, while contributing

Qualifications

Excellent phone manner and written communication skills.
Previous experience in administration and/or customer service.
Strong attention to detail and accuracy.
Ability to manage multiple priorities in a fast-paced environment.
Confident working with numerical data.

Responsibilities

Managing multiple shared email inboxes and ensuring timely responses.
Handling inbound phone enquiries from customers, dealers and internal stakeholders.
Providing administrative support across Sales, Accounts, IT and Compliance.
Assisting customers with post-sales enquiries including cancellations and transfers.
Processing credit card and direct debit payments.
Supporting operational and processing tasks as required.
Contributing to continuous improvement across administrative and operational processes.