Hybrid Admin Assistant - Global Claims Career Path

Crawford; Sydney; Remote; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Fully remote role

Job summary

InterSystems is seeking a diligent Administrative Assistant to provide comprehensive support for the leadership team and the broader business. The role is fully remote and involves managing calendars, arranging travel, coordinating meetings, and handling documents with a proactive and detail‑oriented approach.

You will work closely with internal and external stakeholders, support monthly expense reconciliations, and help organise staff events, while continuing to develop skills in

Qualifications

• 3-5 years’ experience as an Administrative Assistant within a corporate environment.
• Qualifications in Office / Business Administration desirable.
• Ability to work in a team environment.
• Advanced skills in Microsoft Office; Outlook and established applications.
• Advanced skills in Microsoft 365 and Workday would be desirable.

Responsibilities

• Reception relief (cover for lunch, breaks and Friday afternoon from 3pm)
• Assistance organising and preparing for internal staff events
• Daily Staff Movements
• Co-ordination of meetings, conference calls and video conferences with both internal & external stakeholders
• Preparing documents/presentations – formatting, printing, binding as needed
• Assistance with monthly Amex reconciliation
• Responding to requests via team inbox
• Co-ordination of travel – Domestic
• WorkDay Expense reconciliation
• ASG Team support and role coverage
• Responding to requests via team inbox (shared)
• Co-ordination of travel – Domestic (shared)
• WorkDay Expense reconciliation (shared)
• ASG Team support and role coverage (shared)

Skills

Teamwork

Attention to detail

Proactive

Microsoft Office

Outlook

Microsoft 365

Workday

Atlassian suite

AI tools familiarity

Education

Office/Business Administration qualifications

Tools

Microsoft Office

Outlook

Microsoft 365

Workday

Atlassian suite

AI tools

Job description

About the Company

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Job Summary

In this role you will be expected to provide administrative assistance for the business and be willing to go above and beyond daily. You will take ownership of delegated tasks and ensure they are completed in a timely and orderly manner, to a high standard. You will have high attention to detail and a can do, proactive attitude.

Responsibilities

• Reception relief (cover for lunch, breaks and Friday afternoon from 3pm)
• Assistance organising and preparing for internal staff events
• Daily Staff Movements
• Co-ordination of meetings, conference calls and video conferences with both internal & external stakeholders
• Preparing documents/presentations – formatting, printing, binding as needed
• Assistance with monthly Amex reconciliation
• Responding to requests via team inbox
• Co-ordination of travel – Domestic
• WorkDay Expense reconciliation
• ASG Team support and role coverage

Other shared responsibilities (with Admin Team)

• Responding to requests via team inbox
• Co-ordination of travel – Domestic
• WorkDay Expense reconciliation
• ASG Team support and role coverage

Experience and Qualifications

• 3-5 years’ experience as an Administrative Assistant within a corporate environment
• Qualifications in Office / Business Administration desirable
• Ability to work in a team environment
• Advanced skills in Microsoft Office; Outlook and established applications
• Advanced skills in Microsoft 365 and Workday would be desirable

Additional Experience and Qualifications

• 2+ years of Administrative assistant experience
• Can operate independently and remotely from manager
• Proficient with modern office software technology and mobile devices
• Experience within a medical device or pharmaceutical company, ideally dealing with clinical research
• Experience with managing Microsoft Outlook calendars and appointments and groups, comfortable working with Microsoft Teams meetings, channels and chat functions.
• Working with project management tools such as the Atlassian suite
• AI tools as appropriate

Benefits

• Fully remote role - monthly leadership meetings in Sydney CBD
• Salary range $80,000-$100,000 + Superannuation (depending on experience)
• The annual salary range for this position is AUD $80,000 to 95,000 plus superannuation
• Progression into Sales or Senior Position
• Stability in a long-established global brand proud of their sustainability and team culture.

Location

Sydney

Contract Type

Full-time

Working Pattern

Full time

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees. Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments. Please note that the use of wearable technology, ... is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.

About the role

This fully remote role will support the Managing Director, Head of Sales, Head of Technicians and the National Project Manager. Working alongside the Leadership Team, you will work across the business, providing the communication and glue that holds them together. Using your high level organisational and administrative skills you will uplift the standards of this company, making sure all formal correspondence is professional and engaging.

Key Responsibilities (ResMed)

• Representing the leaders when required and handling team communications with a high degree of professionalism, accuracy and confidentiality
• Arranging travel plans, itineraries, meeting agendas and other documentation for travel related meetings
• Composing and preparing correspondence that may be confidential
• Managing an active calendar of appointments
• Arranging team and other corporate functions
• Completing expense reports
• Order, track and reconcile clinical study support – equipment and financial support for clinical studies in accordance with ResMed procedures.
• Support Product Science and Operations and Sleep Science teams with global evidence generation processes and collaborate with internal and external stakeholders.
• Work with ResMed Legal and key internal and external stakeholders to generate and manage contracts and consulting agreements, ensuring regulatory and compliance requirements are met.
• Liaise with senior leadership teams and executive assistants across ResMed and proactively build effective and productive working relationships with stakeholders.
• Develop, edit, and format documents for internal and external presentations.
• Coordinate projects as required, ensuring core project team has visibility on initiatives, key milestones, delivery, and budget. Manage and support the continuous improvement of onboarding initiatives and be the main point of contact for APAC new team members.

Key Responsibilities (Montgomery? Other Service)

• Delivering high-quality administrative support to the practice, managing competing priorities and requests from multiple stakeholders.
• Assisting the support team with matter management, time recording and monthly invoicing.
• Supporting the team in business development activities, including assistance with organising and managing client and team events.
• Scanning, printing, or photocopying relevant documents as and when required by the relevant practice group support colleague or Lawyer.
• Providing ad‑hoc support to the practice group such as dealing with incoming mail, expense management, booking meeting rooms, amending documents and any other administrative duties.

Other benefits

• Fully remote role - monthly leadership meetings in Sydney CBD
• Salary range $80,000-$100,000 + Superannuation (depending on experience)
• Progression into Sales or Senior Position
• Stability in a long-established global brand proud of their sustainability and team culture.