HVDC Service & Commissioning Engineer

hitachi; City of Brisbane; On-site; AUD 120,000 - 180,000; Full time

Job summary

HITACHI ENERGY AUSTRALIA PTY LTD seeks an Experienced Commissioning & Service Engineer to deliver on-site technical support, maintenance, and troubleshooting for complex Hitachi products at customer sites.

Responsibilities include installation, commissioning, preventative maintenance, system upgrades, and on-site training for customers, with thorough documentation and collaboration with engineering and support teams. Willingness to travel and comply with safety standards is expected.

Qualifications

• Advanced diploma or higher in a relevant technical field.
• 5+ years in HV sectors of the electrical industry.
• Experience diagnosing and repairing electromechanical and control systems.
• Willingness to travel up to 75% and work flexible hours.

Responsibilities

• Provide expert technical support and maintenance at customer sites.
• Install, commission, and repair Hitachi equipment.
• Upgrade and modify systems with minimal disruption.
• Train customer personnel on operation and troubleshooting.
• Document service activities and collaborate with teams.
• Manage spare parts inventory and travel extensively.
• Adhere to safety policies and regulations.

Skills

Troubleshooting

On-site service

Customer communication

Independent work

Problem solving

Education

Advanced diploma in Electrical Engineering, Mechanical Engineering, Computer Science or related field

Tools

Hitachi MACH Control & Protection System

Job description

Location: Brisbane, Queensland, Australia

Job ID: R0126554

Date Posted: 2026-05-07

Company Name: HITACHI ENERGY AUSTRALIA PTY LTD

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Remote: No

Job Description

The opportunity: As an Experienced Commissioning & Service Engineer at Hitachi Ltd, you will provide expert technical support, maintenance, and troubleshooting for complex Hitachi products and systems directly at customer sites, ensuring optimal performance and customer satisfaction.

How you'll make an impact:

You will perform installation, commissioning, preventative maintenance, and repair of Hitachi equipment and systems, including complex hardware and software components, diagnose and resolve technical issues on-site, utilizing advanced troubleshooting techniques and diagnostic tools.

You will conduct system upgrades, modifications, and enhancements as required, ensuring minimal disruption to customer operations, provide technical guidance and training to customer personnel on the operation, maintenance, and basic troubleshooting of Hitachi products.

You will document all service activities accurately and thoroughly, including problem descriptions, resolutions, parts used, time spent, collaborate with internal engineering, sales, and support teams to elevate complex issues and provide feedback for product improvement.

You will maintain a high level of customer satisfaction through professional communication, timely service delivery, effective problem-solving, adhere to all company safety policies and procedures, as well as customer site regulations, manage spare parts inventory, logistics for assigned service regions and participate in on-call rotations and travel extensively as needed to support customer requirements,

You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Advanced diploma in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.
• More than 5years of experience in HV sectors of the Electrical industry, knowledge of testing methodologies is mandatory.
• Proven expertise in diagnosing and repairing electromechanical systems, control systems, and software applications, excellent problem-solving, analytical, and critical thinking skills and experience of the Hitachi MACH Control & Protection System is desirable.
• Ability to work independently in challenging environments and manage multiple priorities effectively.
• Valid driver's license and a clean driving record are required.
• Ability to travel frequently (up to 75%) and work flexible hours, including evenings and weekends, as needed.
• Exceptional communication and interpersonal skills, with the ability to interact professionally with diverse customers and colleagues.

More about us

• Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
• International working environment and empowering working culture.
• On Job Training will help you to grow and enhance your skills.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles-particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sen