HVDC Service & Commissioning Engineer

Hitachi, Ltd.; City of Brisbane; On-site; AUD 90,000 - 125,000; Full time

Benefits offered by this job

On Job Training

Flexible working practices

International working environment

Job summary

Hitachi Energy Australia is seeking an Experienced Commissioning & Service Engineer to provide on-site technical support, maintenance and troubleshooting for Hitachi products directly at customer locations. You will perform installations, upgrades and diagnostics with a strong focus on customer satisfaction.

You will travel extensively, work flexibly including evenings/weekends, and ensure compliance with safety and regulatory requirements while expanding your technical leadership across service

Qualifications

• Advanced diploma in Electrical Engineering or related technical field.
• 5+ years experience in HV sectors of electrical industry.
• Proven ability to diagnose and repair electromechanical systems, control systems and software applications.

Responsibilities

• Perform installation, commissioning, preventive maintenance and repair of Hitachi equipment on-site.
• Conduct system upgrades and enhancements with minimal disruption to operations.
• Document service activities and collaborate with engineering, sales and support teams.

Skills

Electrical engineering

On-site service

Troubleshooting

Team coordination

Education

Advanced diploma in Electrical Engineering

Tools

Hitachi MACH Control

Diagnostics tools

Job description

The opportunity:

As an Experienced Commissioning & Service Engineer at Hitachi Ltd, you will provide expert technical support, maintenance, and troubleshooting for complex Hitachi products and systems directly at customer sites, ensuring optimal performance and customer satisfaction.

How you’ll make an impact:

• You will perform installation, commissioning, preventative maintenance, and repair of Hitachi equipment and systems, including complex hardware and software components, diagnose and resolve technical issues on-site, utilizing advanced troubleshooting techniques and diagnostic tools.

• You will conduct system upgrades, modifications, and enhancements as required, ensuring minimal disruption to customer operations, provide technical guidance and training to customer personnel on the operation, maintenance, and basic troubleshooting of Hitachi products.

• You will document all service activities accurately and thoroughly, including problem descriptions, resolutions, parts used, time spent, collaborate with internal engineering, sales, and support teams to elevate complex issues and provide feedback for product improvement.

• You will maintain a high level of customer satisfaction through professional communication, timely service delivery, effective problem-solving, adhere to all company safety policies and procedures, as well as customer site regulations, manage spare parts inventory, logistics for assigned service regions and participate in on-call rotations and travel extensively as needed to support customer requirements,

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Advanced diploma in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.

• More than 5years of experience in HV sectors of the Electrical industry, knowledge of testing methodologies is mandatory.

• Proven expertise in diagnosing and repairing electromechanical systems, control systems, and software applications, excellent problem-solving, analytical, and critical thinking skills and experience of the Hitachi MACH Control & Protection System is desirable.

• Ability to work independently in challenging environments and manage multiple priorities effectively. Valid driver's license and a clean driving record are required.

• Ability to travel frequently (up to 75%) and work flexible hours, including evenings and weekends, as needed.

• Exceptional communication and interpersonal skills, with the ability to interact professionally with diverse customers and colleagues.

More about us:

At Hitachi Energy Australia, we offer you:

• Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.
• International working environment and empowering working culture.
• On Job Training will help you to grow and enhance your skills.