HVAC Service Coordinator - Stable Full-Time with Training

O.P. Industries (Melbourne) Pty Ltd; Melbourne; Presencial; AUD 65.000 - 90.000; Jornada completa

Descripción de la vacante

O.P. Industries (Melbourne) Pty Ltd is seeking a professional HVAC Service Coordinator to join our Vermont, Melbourne Victoria service team. The role is full-time, Monday–Friday, 8:00 am–4:00 pm, offering structured training and a supportive environment.

As the primary contact for clients, you will coordinate service jobs in Simpro, manage procurement and invoicing, and provide reporting on WIP and end-of-month activities. A professional, proactive approach is essential.

Formación

• Experience in service coordination or scheduling is required.
• Excellent verbal and written communication skills.
• High attention to detail and strong organizational abilities.

Responsabilidades

• Provide administrative and operational support to the Service Manager and Account Managers.
• Act as the primary point of contact for clients and ensure timely, professional communication.
• Create, manage and maintain service jobs within the Simpro Platform.
• Raise and process supplier and subcontractor purchase orders and invoices upon completion.
• Review and proofread service documentation and reports.
• Schedule and dispatch technicians for service calls, warranties and preventive maintenance.
• Monitor outstanding debtor accounts and prepare monthly WIP and end-of-month reports.
• Provide reception relief as required and contribute to a positive workplace culture.

Conocimientos

Administrative support

Client communication

Scheduling

Service coordination

Herramientas

Simpro Platform

Descripción del empleo

O.P. Industries (Melbourne) Pty Ltd is seeking a professional HVAC Service Coordinator to join our Vermont, Melbourne Victoria service team. The role is full-time, Monday–Friday, 8:00 am–4:00 pm, offering structured training and a supportive environment.

As the primary contact for clients, you will coordinate service jobs in Simpro, manage procurement and invoicing, and provide reporting on WIP and end-of-month activities. A professional, proactive approach is essential.