HVAC Field Service Technician

ENVICOOL; Sydney; On-site; AUD 55,000 - 69,000; Full time

Job summary

Env icool seeks an experienced HVAC Field Service Technician to service customer sites across Greater Sydney and NSW. You will diagnose, repair, and maintain HVAC and refrigeration systems, and support start-up and commissioning. Strong fault-finding, independent site work, and clear communication are essential.

Mandarin proficiency is preferred; ARC RAC01 refrigerant handling licence and NSW refrigeration/ electrical qualifications are required. Paid leave and superannuation apply.

Qualifications

• 3-5 years hands-on HVAC field service, maintenance or repair.
• Mandarin proficiency is preferred.
• Certificate III in Air Conditioning and Refrigeration or an equivalent recognised trade qualification.
• Strong fault-finding and repair skills, including diagnostic tools; ability to work independently at customer sites.
• Clear written and verbal communication and professional customer service.

Responsibilities

• Diagnose and repair HVAC and air conditioning systems, including refrigeration and electrical faults within the scope of licences.
• Restore equipment to safe operation and verify system performance after repairs.
• Carry out preventive maintenance, inspections, start-up support and commissioning checks.
• Document fault findings, corrective actions and parts replaced in clear service reports.
• Coordinate with internal technical support teams on complex faults, parts requirements and escalations.
• Explain service findings and provide basic operating guidance to customers.
• Follow company and customer site safety procedures and applicable work health and safety requirements.

Skills

Mandarin proficiency

Education

Certificate III in Air Conditioning and Refrigeration

ARC Refrigerant Handling Licence (RAC01)

NSW refrigeration trade credential

NSW Qualified Supervisor Certificate for Electrical Wiring Work

NSW Endorsed Contractor Licence for Electrical Wiring Work

Current driver licence

Tools

Diagnostic tools

Job description

We are seeking an experienced HVAC Field Service Technician to service customer sites across Greater Sydney and New South Wales. You will diagnose and repair HVAC and air conditioning systems, carry out preventive maintenance, and support equipment start-up and commissioning. The role involves responding promptly to service calls, restoring equipment safely, and keeping customers informed throughout each visit.

• Diagnose and repair HVAC and air conditioning systems, including refrigeration and electrical faults within the scope of your licences.
• Restore equipment to safe operation and verify system performance after repairs.
• Carry out preventive maintenance, inspections, start-up support and commissioning checks.
• Document fault findings, corrective actions and parts replaced in clear service reports.
• Coordinate with internal technical support teams on complex faults, parts requirements and escalations.
• Explain service findings and provide basic operating guidance to customers.
• Follow company and customer site safety procedures and applicable work health and safety requirements.

Mandatory licences and certificates：

• Refrigerant handling: Current ARC Refrigerant Handling Licence, Full Refrigeration and Air Conditioning (RAC01).
• NSW refrigeration trade credential: Current NSW air conditioning and refrigeration licence or certificate appropriate to the duties performed.
• Electrical: Current NSW Qualified Supervisor Certificate for Electrical Wiring Work or a current NSW Endorsed Contractor Licence for Electrical Wiring Work.
• Driving: Current driver licence valid in NSW.

Qualifications and experience：

• 3-5 years of hands-on experience in HVAC or air conditioning field service, maintenance or repair.
• Mandarin Chinese proficiency is preferred
• Certificate III in Air Conditioning and Refrigeration or an equivalent recognised trade qualification.
• Strong fault-finding and repair skills, including experience using diagnostic tools and working independently at customer sites.
• Clear written and verbal communication skills and a professional approach to customer service.
• Paid annual leave and paid personal/carer's leave.
• Public holiday entitlements.
• Employer superannuation contributions.

Equal opportunity

We are an equal opportunity employer and welcome applications from people of all backgrounds.