Human Resources Business Partner

QIX Consulting Group; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Diverse HR portfolio exposure

Collaborative People & Culture team

Job summary

QIX Consulting is seeking an experienced Human Resources Consultant to join the National People & Culture team. This hands-on HR role travels through day-to-day people matters in a large, diverse operation, partnering with managers to resolve cases and interpret policy and legislation.

You will investigate concerns, provide practical advice, and guide outcomes with fairness and clarity. The role covers performance, conduct, attendance, and broader HR queries, with opportunities to influence

Qualifications

• Experience as a Human Resources Consultant, HR Advisor, Senior HR Advisor or HR Generalist.
• Experience supporting a large, operational frontline workforce.
• Strong understanding of HR policy interpretation and employment legislation.

Responsibilities

• Investigate workplace concerns and incidents to establish facts and determine next steps.
• Provide practical advice to managers on performance, conduct and attendance matters.
• Interpret HR policies, Modern Awards and relevant legislation.
• Coach managers through difficult conversations and employee matters.
• Resolve workplace issues with stakeholders to fair, practical outcomes.
• Ensure proper documentation and procedural fairness in cases.

Skills

Investigation skills

Fact-finding

Stakeholder management

Communication

HR advisory

Employee relations

Problem solving

Education

HR/Business degree

Job description

Fancy a new role and great new start for 2027???!!!

Human Resources Consultant / HRBP Opportunity!

QIX Consulting is partnering with a leading global organisation to appoint an experienced Human Resources Consultant to join its National People & Culture team.

This is a hands-on HR role for someone who enjoys getting involved in the day-to-day people matters that arise within a large, diverse and operational business.

You'll work closely with managers and employees to investigate workplace concerns, understand what's actually happened, interpret policy and legislation, provide practical advice and help resolve individual cases through to an appropriate outcome.

It's a great opportunity for an HR professional who enjoys problem-solving, working with people and being close to the operation.

About the Role

As a Human Resources Business Partner, you'll provide practical HR advice and support to managers and employees across a diverse workforce.

No two days will necessarily look the same. You'll work across individual employee matters, workplace concerns, performance and conduct issues, policy interpretation and broader HR queries, partnering with stakeholders to understand the situation and determine the best way forward.

Your responsibilities will include:

• Investigating workplace concerns, complaints and incidents to establish the facts and determine appropriate next steps
• Providing practical advice to managers on performance, conduct, attendance and behavioural matters
• Interpreting HR policies, procedures, Modern Awards and relevant employment legislation
• Coaching managers through difficult conversations and employee matters
• Working with employees, managers and other stakeholders to resolve workplace issues fairly and effectively
• Ensuring appropriate documentation, process and procedural fairness throughout individual matters
• Identifying underlying issues and recommending practical, commercially appropriate solutions
• Supporting organisational change and other people initiatives as required
• Working collaboratively with the broader People & Culture team and specialist HR functions
• Building trusted relationships with operational leaders and becoming a go-to source of practical HR advice

We're looking for someone who is practical, approachable and confident dealing with people issues in a busy operational environment.

You will ideally have

• Experience as a Human Resources Consultant, HR Advisor, Senior HR Advisor, HR Generalist or similar
• Experience supporting a large, operational, frontline, field-based or trades workforce would be advantageous
• Strong investigation and fact-finding skills
• The ability to work through situations where there may be conflicting information or different versions of events
• Sound knowledge of Australian employment legislation, Modern Awards and HR best practice
• Experience advising managers on performance, conduct and workplace matters
• Strong stakeholder management and communication skills
• Confidence having difficult or sensitive conversations
• The ability to manage multiple cases and competing priorities
• A pragmatic approach with sound judgement and the ability to find workable solutions
• Relevant tertiary qualifications in Human Resources, Business or a related discipline

You don't need to be an Employee Relations specialist but ER experience will see you succeed with ease. We're looking for someone with solid HR foundations who understands legislation and process but, importantly, can investigate, ask the right questions, work effectively with different stakeholders and resolve issues in a practical way.

Experience within facilities management, construction, engineering, utilities, logistics, transport, manufacturing, trades or another operational environment would be highly regarded.

What's On Offer?

• Hybrid working and flexibility
• Diverse and hands-on HR portfolio
• Exposure to a large operational workforce
• Collaborative and experienced People & Culture team
• Opportunity to build broader HR capability within a complex business environment

If you're an HR professional who enjoys being hands-on, solving problems and working directly with managers and employees, we'd love to hear from you - role can be based in Melbourne or Sydney

QIX Consulting is committed to creating an inclusive recruitment experience and welcomes applications from people of all backgrounds, cultures, identities, abilities and experiences. We believe diversity strengthens organisations and encourage all suitably qualified candidates to apply.