HR Systems & Process Coordinator

Queensland Department of Youth Justice and Victim Support; Woodford; On-site; AUD 85,000 - 110,000; Full time

Job summary

Queensland Department of Youth Justice and Victim Support in Woodford, Queensland seeks an HR Systems and Process Coordinator to lead rostering, payroll and workforce management for frontline staff. This permanent full-time role supports safe environments and operates with training at Wacol and Caboolture to prepare for the Woodford YDC opening.

As the Woodford YDC grows, candidates should be flexible, adaptable and ready to support evolving centre needs while maintaining high service standards

Qualifications

• Experience leading a team in workforce management.
• Proven ability to manage payroll and rostering.
• Stakeholder engagement and process improvement skills.

Responsibilities

• Lead a team responsible for rostering, payroll and workforce management functions.
• Ensure the right people are in the right place at the right time to support 24‑hour operations.
• Provide expert advice, oversight and continuous improvement of workforce systems and processes.

Skills

Workforce management

Payroll

Rostering

HR administration

Job description

Queensland Department of Youth Justice and Victim Support – Woodford QLD

As the HR Systems and Process Coordinator, you will lead a team responsible for rostering, payroll and workforce management functions that enable frontline employees to deliver safe, effective and responsive services to young people. Your work will ensure the right people are in the right place at the right time, supporting a safe environment for both young people and staff.

Working closely with operational leaders, you will provide expert advice, oversight and continuous improvement of workforce systems and processes, contributing to positive outcomes for young people while supporting the department's commitment to community safety and rehabilitation.

This is an exciting permanent, flexible full-time opportunity based in Woodford. Training is located at Wacol and Caboolture prior to the Woodford YDC opening.

Woodford YDC is a new facility, and as it continues to grow, some processes, ways of working and responsibilities may change. We are seeking people who are flexible, adaptable and willing to support the evolving needs of the centre.

Why join the Department of Justice and Victim Support?

• Support frontline services that make a difference: Your work behind the scenes will directly support staff delivering services to young people in a youth detention environment.
• Contribute to positive outcomes for young people: Help ensure workforce systems and processes support rehabilitation, education and wellbeing initiatives within the centre.
• Lead a high-performing team: Coordinate critical rostering, payroll and establishment management functions that support 24-hour operations.
• Drive continuous improvement: Influence workforce systems, compliance activities and business processes that support efficient and effective service delivery.
• Build a meaningful career: Join an organisation committed to safer communities and better futures for young people.

About you

You are a highly organised and proactive team leader with experience in workforce management, payroll, rostering or HR administration. You thrive in a fast-paced environment, demonstrate strong attention to detail and can effectively balance competing priorities while maintaining high standards of service delivery.

You build productive relationships, communicate effectively with stakeholders and are committed to achieving quality outcomes through collaboration, sound judgement and continuous improvement.

Applications to remain current for 12 months.

Note: Aboriginal and Torres Strait Islander applicants applying outside of Smartjobs, may wish to include work samples, stories and experiences within community as part of their application. This can be provided directly to the Panel Chair.

Only persons eligible to work in Australia may be employed by the Department of Justice and Victim Support. Successful applicants may be required to undergo relevant pre-employment screening and provide evidence of their right to work in Australia.

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