HR Services Officer

University of Sydney; Sydney; On-site; AUD 73,000 - 103,000; Part time

Job summary

The University of Sydney is seeking a proactive HR Services Officer on a casual, part-time basis at Darlington Campus. You will support the HR Services team by processing HR transactions, providing guidance to managers and employees, and ensuring timely, compliant documentation.

The role emphasizes accuracy, customer service, and adherence to SLAs in a high-volume university setting. Applicants should have experience handling transactional HR tasks, a solid understanding of HR policies, and

Qualifications

• Experience delivering transactional HR services in a large organisation.
• Ability to interpret and apply HR policies, procedures and frameworks.
• Strong written and verbal communication with a client-focused approach.

Responsibilities

• Review and execute HR transactions relating to employee life cycle or employment changes (hires, separations, transfers).
• Provide high-quality HR guidance and issue resolution to managers and employees.
• Identify issues and implement solutions to improve client satisfaction and SLAs.
• Prepare and issue employee documentation such as employment agreements and contract variations.

Skills

HR transactions

employee lifecycle

customer service

communication

Workday knowledge

Tools

Workday

Job description

## HR Services OfficerApply: Darlington Campus: Part time: Posted Today: 0157754* **Casual HR Service Officer opportunities available with the Human Resources business unit*** **Support the HR Services team in delivering high quality and efficient outcomes*** **HEO 5 Step 1 $63.90p/hour plus Superannuation****About the opportunity**The HR Services Team is a seeking a proactive and attentive HR Services Officer to deliver a full-suite of administrative functions and support related to the processing of HR documentation across the university. In this role, you will utilise your analytical and processing skills, and attention to detail to resolve complex HR requests from across the University.**Your key responsibilities will be to:*** review and execute HR transactions relating to employee life cycle or employment job changes (e.g. hires, separations, internal transfers)* provide high quality, consistent HR guidance, support and resolution to managers and employees with a focus on employee-centric service, and adhering to the relevant metrics, benchmarks and SLAs* identify client-impacting issues and implement solutions and process improvements to increase client satisfaction* review, prepare and issue employee documentation, e.g. employment agreements, contract variations* provide advice and interpretation to staff members and leaders on the application of the University’s policies, procedures and frameworks. **About you*** experience in delivering transactional services with an ability to create a positive client experience in a large and complex organisation* experience in participating and coordinating cross-functional process improvement initiatives* experience working in a high-volume environment with multiple competing deadlines and adhering to relevant SLAs* capability in preparation of employment contract variations, and more complex contractual arrangement for multiple roles/positions* good knowledge of the University’s HR policies and practices, Awards and Agreements to deliver compliant and proactive solutions for clients* highly developed written and verbal communications skills as you will be responding to various client requests ad queries in a professional and supportive manner* an agile and flexible approach that is able to pivot and contribute to overall team success* Workday system experience preferred.**Sponsorship / work rights for Australia**Visa sponsorship is not available for this position. This role requires valid work rights for Australia.**Pre-employment checks and declarations**Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.**EEO statement**At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds.We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion.**How to apply**Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the **Apply** button at the top of the page.For employees of the University or contingent workers, please login into your **Workday** account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact **Michael Abelardo**, Recruitment Consultant Recruitment Operations, by email to [e-mail]**** The University of SydneyThe University reserves the right not to proceed with any appointment.**Applications Close**Tuesday 17 November 2026 11:59 PM