Hr Operations Advisor

Department Of Transport And Planning; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

The Department of Transport and Planning is seeking a People Operations and Improvements Advisor to support the employee lifecycle and organisational structure within VicGov People system. You will deliver efficient, customer-focused HR services, process employee lifecycle changes and maintain accurate people and position data across the department.

You will provide advice to stakeholders on HR policies and procedures, ensure compliance, and contribute to continuous improvement with strong

Qualifications

• Strong understanding of HR policies and procedures.
• Experience operating within HRIS platforms.
• Experience with SAP SuccessFactors Employee Central (mandatory).

Responsibilities

• Support the employee lifecycle and maintain accurate people data.
• Provide advice to stakeholders on HR policies and procedures.
• Collaborate with the People Operations team to deliver efficient, customer-focused HR services.
• Assist with continuous improvement initiatives and quality service delivery.

Skills

Systems thinking

Problem-solving

Analytical skills

Customer focus

Stakeholder management

Attention to detail

Education

Degree in Human Resources or related field

Tools

SAP SuccessFactors Employee Central

Job description

About Us

We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services.

We’re committed to creating a safe, inclusive and high-performing workplace where people from all backgrounds can thrive and do meaningful work.

People, Legal and Governance

provides business-enabling people, legal and corporate services functions, to drive a high-performance culture; timely and accessible legal advice and services; and to support integrated operations and portfolio wide programs.

About the role

The People Operations and Improvements Advisor supports the effective management of the employee lifecycle and organisational structure within DTP’s VicGov People system. Working collaboratively with the People Operations team, you will deliver efficient, customer-focused HR services, process employee lifecycle changes and maintain accurate people and position data. You will provide advice to stakeholders across the Department, ensuring compliance with HR policies and procedures. The role requires strong attention to detail, analytical skills and a commitment to continuous improvement and quality service delivery

What we’re looking for

You’re someone who can demonstrate strong systems thinking and problem-solving skills, with the ability to analyse complex issues, identify practical solutions and understand their broader organisational impacts. You will bring a strong customer focus, delivering responsive and effective services tailored to stakeholder needs.

You will actively identify opportunities for innovation and continuous improvement, contributing ideas that enhance service quality, efficiency and outcomes. Strong stakeholder management skills are essential, including the ability to build productive relationships, understand competing priorities and achieve shared objectives.

You will also demonstrate resilience, confidence and sound judgement when navigating challenges, providing constructive advice and responding positively to feedback. Your ability to collaborate, adapt and maintain a solutions-focused approach will be key to success in this role.

View the Position Description: HERE:

Qualifications and experience

You’ll bring:

• Strong understanding of HR policies and procedures. (mandatory)
• Experience working within SAP SuccessFactors Employee Central. (mandatory)
• Degree in Human Resources, or a related field. (desirable)
• Experience operating within HRIS platforms. (desirable)

Pre-employment checks and employment conditions

Relevant pre-employment screening and reference checks will be required.

Applicants must be an Australian citizen, permanent resident or hold a valid visa or work permit that allows them to undertake the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

For further information about the role, contact Rohitha Ullandupitiya, Team Leader Onboarding Operations at [emailprotected]

VPS Redeployees

If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details so your redeployment status can be appropriately considered.

Learn more about VPS redeployment.