HR Coordinator

Urban Utilities; New South Wales; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Generous Salary Packaging options

Corporate discounts across Health and

18 weeks of paid parental leave

15 days personal leave plus wellbeing

Flexible working options

Workplace flexibility awareness with W

Job summary

Urban Utilities is seeking an HR Coordinator to support the employee experience across onboarding, changes and records. You will provide first-line HR advice, maintain HR data in systems, and help improve self-service tools within a two-year fixed term contract.

You'll balance day-to-day requests with process improvements, ensuring compliance and accurate employment documentation while collaborating with leaders and specialists.

Qualifications

• Experience in HR administration or operations; a related qualification is welcome but not essential.
• Confidence managing employee lifecycle processes, employment documentation and sensitive information.
• Strong attention to detail and experience working with HR systems and data; Workday experience would be an advantage.
• Clear communication and sound judgement when applying policies and procedures, including knowing when to elevate.
• An organised, service-focused approach, with the ability to manage competing requests and work collaboratively.

Responsibilities

• Coordinate employee lifecycle activities, including onboarding, employment changes and offboarding.
• Prepare accurate employment contracts, letters and HR records, and maintain reliable information in our HR system.
• Respond to employee and leader enquiries with clear first-line HR advice, referring more complex matters to specialists.
• Support compliance checks, HR reporting and analysis to identify trends, issues and improvement opportunities.
• Help streamline HR processes, resources and self-service so employees and leaders can get what they need more easily.

Skills

HR administration

Employee lifecycle

HR systems

Education

HR-related qualification (welcome)

Tools

Workday

Job description

About the Opportunity

As our HR Coordinator, you'll help make the employee experience simpler and more consistent. From onboarding new starters and managing employment changes to preparing letters and maintaining accurate records, you'll play an important part in keeping our people processes running well. Working within our People Services function, in the two-year fixed term contract, you'll support employees and leaders with practical advice on HR policies, systems and processes. You'll be comfortable balancing day-to-day requests while looking for ways to improve our services, tools and employee self-service.

What You'll Deliver

• Coordinate employee lifecycle activities, including onboarding, employment changes and offboarding.
• Prepare accurate employment contracts, letters and HR records, and maintain reliable information in our HR system.
• Respond to employee and leader enquiries with clear first-line HR advice, referring more complex matters to specialists.
• Support compliance checks, HR reporting and analysis to identify trends, issues and improvement opportunities.
• Help streamline HR processes, resources and self-service so employees and leaders can get what they need more easily.

About You

• Experience in HR administration or operations; a related qualification is welcome but not essential.
• Confidence managing employee lifecycle processes, employment documentation and sensitive information.
• Strong attention to detail and experience working with HR systems and data; Workday experience would be an advantage.
• Clear communication and sound judgement when applying policies and procedures, including knowing when to elevate.
• An organised, service-focused approach, with the ability to manage competing requests and work collaboratively.

We welcome applications from people of all backgrounds and experiences, including First Nations peoples, people with disability, members of the LGBTIQ+ community, veterans, emergency responders and people from culturally and linguistically diverse backgrounds.

If you require adjustments at any stage of the recruitment process, please let us know so we can support you.

Why Urban Utilities

Urban Utilities delivers essential water and wastewater services to more than 1.5 million people across South East Queensland. Every day, our teams work to support thriving communities and a sustainable future.

• Generous Salary Packaging options, including novated leases
• Corporate discounts across Health insurance, technology and more
• 18 weeks of paid parental leave
• 15 days personal leave including two proactive wellbeing days
• and an additional day of leave each year to connect with friends and family
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days.
• Talk to us about what flexibility means to you! Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Applicants may be required to undergo background checks as part of the recruitment process for this role.

Urban Utilities delivers 140,000 megalitres each year of our planet's most precious, natural resource to communities scattered across South East Queensland and effortlessly removes it too. We're constantly challenging the status quo, searching for opportunities, pushing people to their potential, encouraging creativity and diversity, and fostering collaboration within and beyond our teams to be the best we can for our communities.