HR Business Partner - Generalist

Delivering 4 Customers; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Permanent employment

Professional development

Employee Assistance Program

Job summary

Delivering 4 Customers (D4C) is hiring for a hands-on People & Culture partner to support a safe, engaged and high-performing workforce across Sydney Water projects. Reporting to the People & Culture Lead, you will manage core processes, provide practical advice, and help leaders handle employee relations fairly in a dynamic operational environment.

This in-person, five-day role is a genuine path to permanent employment, with the Redfern office and project sites; you will collaborate

Qualifications

• Experience in a People & Culture partnering role.
• Qualifications in human resources, employment law, or related discipline.
• Working knowledge of industrial frameworks and instruments.
• Experience supporting performance management and addressing underperformance.
• Strong communication, advisory and facilitation skills.

Responsibilities

• Partner with leaders to deliver core people processes and practical day-to-day advice.
• Manage employee relations matters with fairness and records management.
• Coach leaders through difficult conversations and role clarity requirements.
• Collaborate with payroll and People Services to maintain data and processing.
• Support recruitment, training, workforce consultation and change initiatives.
• Use workforce metrics to identify issues and recommend improvements.
• Maintain visibility across the operation and build trusted relationships.
• Complete admin tasks, reports, and process updates.
• Ensure compliance with policy, legal and HSEQ obligations.

Skills

People & Culture partnering

Performance management

Influencing & negotiation

Critical thinking

Commercial awareness

Decision making

Driver's licence

On-site collaboration

Education

HR degree or related discipline

Postgraduate qualifications

Job description

Delivering 4 Customers (D4C) is a consortium comprising of industry leading Tier 1 organisations - John Holland, Service Stream and WSP. We are helping our client, Sydney Water, to deliver a $34 billion dollar program over a 10-year contract, providing design, construction, maintenance and facilities management services across their southern region - from Bondi to Gerringong, and out to the Georges River National Park

When you join D4C, you'll be joining a team of 700+ employees, all helping to provide services that are vital to Sydney Water's customers' quality of life, and to safeguard Sydney's future by maintaining a sustainable water supply and protecting our iconic waterways.

About the opportunity

Reporting to the People & Culture Lead, you will partner with employees and frontline leaders to support a safe, engaged and high-performing workforce. You'll deliver core people processes, provide practical day-to-day advice, help leaders manage employee relations fairly and consistently, and support change that works in an operational environment. This is a hands-on role where thoughtful advice and reliable follow-through matter equally.

This role is a genuine pathway to permanent employment. Beginning as a 6-month temporary assignment, this will provide you the opportunity to experience the role and team firsthand, ensure it's the right fit, and build towards a rewarding long-term career within one of our Tier 1 parent companies.

What you'll do

• Keep core people processes running smoothly, including onboarding, probation, performance check-ins, mobility and offboarding.
• Triage day-to-day people queries and provide practical, responsive support, escalating complex matters when needed.
• Manage employee relations matters involving conduct, performance, grievances and workplace conflict with fairness, sound judgement and clear records.
• Coach leaders through difficult conversations, documentation requirements, role clarity and consistent people practices.
• Partner with People Services and payroll teams to maintain accurate employee data, contracts, variations and timely processing.
• Support recruitment, selection, training, workforce consultation and organisational change.
• Use workforce insights including turnover, absenteeism, overtime, incidents and engagement to identify issues and recommend practical improvements.
• Stay visible and connected across the operation, building trust with leaders and employees.
• Complete the essential administrative work including records, follow-ups, reports, document checks and process updates.
• Contribute to a safe, inclusive and collaborative workplace while meeting all relevant policy, legal and HSEQ obligations.

About you

You're an adaptable and curious operator who asks good questions, looks for better and simpler ways of working and can shift comfortably between strategic thinking and detailed execution. You enjoy variety, bring creativity to practical problems and don't believe any task is beneath you. Whether you're advising a leader on a sensitive issue or checking a spreadsheet, filing a record or following up paperwork, you bring the same level of ownership and professionalism.

This is a five-day-a-week, in-person role for someone who enjoys being visible, connecting with people and building trusted relationships in our Redfern office and across project sites.

What you'll bring

• Demonstrated experience in a People & Culture partnering role.
• Relevant qualifications in human resources, employment law, employee relations or a related discipline.
• Working knowledge of industrial frameworks and the interpretation of industrial instruments.
• Experience supporting performance management and addressing underperformance.
• Strong critical thinking, problem-solving, influencing, negotiation and facilitation skills.
• Sound commercial awareness and the ability to make balanced, practical decisions.
• A current, unrestricted drivers licence.
• Postgraduate qualifications and project environment experience will be well regarded.

The benefits of working with D4C

At D4C you'll enjoy a secure, long-term pipeline of interesting and challenging projects, where safety, innovation and collaboration are encouraged, recognised and rewarded.

• Permanent employment in one of our parent companies, with the potential for future work after the Sydney Water contract
• Personal and professional development training
• Employee Assistance Programs (EAP)

Our recruitment process

We will commence reviewing applications as they are submitted.

Due to the high volume of applications we receive, only shortlisted applicants will be contacted to progress to the next stage. If you do not hear back from us within 2 weeks of this job posting, we have decided to progress with other candidates.

A candidate pool may be created from this advertisement, and you may be contacted to discuss future vacancies as they arise.

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.