Housekeeping Support Specialist

Colonial Group; Noosa Shire; On-site; AUD 32,000 - 42,000; Full time

Job summary

Colonial Group in Noosa Shire is seeking a friendly Houseperson to support the housekeeping team by delivering requested items to guests’ rooms, replenishing linens and towels, and collecting used linens for laundering. You will assist room attendants and contribute to a smooth, welcoming guest experience.

This is a physical, fast-paced role requiring teamwork, attention to detail, and a flexible schedule that includes weekends and public holidays.

Qualifications

• Friendly and welcoming communication with guests and team members.
• Great attention to detail and time management.
• Ability to perform physically demanding tasks (lift, push trolleys).
• Collaborates effectively with housekeeping peers from diverse backgrounds.
• Reliable transport and availability for weekends and public holidays.

Responsibilities

• Prioritise and promptly fulfil guest requests, including delivering amenities and collecting items from guest rooms.
• Collaborate with housekeeping team to ensure tasks are completed in a timely manner.
• Gather used linens from guest rooms and transport to the designated area for laundering.
• Assist with cleaning guest rooms and public areas as required.
• Handle cleaning chemicals safely, protect guest privacy, and report maintenance issues.
• Provide a welcoming service and offer accurate information about property amenities.

Skills

Warm communication

Attention to detail

Physical stamina

Collaborative mindset

Shift flexibility

Job description

Colonial Group in Noosa Shire is seeking a friendly Houseperson to support the housekeeping team by delivering requested items to guests’ rooms, replenishing linens and towels, and collecting used linens for laundering. You will assist room attendants and contribute to a smooth, welcoming guest experience.

This is a physical, fast-paced role requiring teamwork, attention to detail, and a flexible schedule that includes weekends and public holidays.