Housekeeping Support Associate

Accor Apartments & Realty; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Job summary

Accor Apartments & Realty in Melbourne is seeking a Houseperson to support our housekeeping team. You will help deliver items, restock linens and amenities, and assist in collecting used linens for laundering.

This hands-on role requires a flexible, friendly approach, comfort with stairs and carts, and the ability to work weekends or public holidays. You will partner with room attendants to ensure guests have a smooth, enjoyable stay.

Qualifications

• Warm and welcoming communication with guests and team.
• Eye for detail and strong time management.
• Comfort with physical tasks, stairs, and pushing heavy trollies.
• Ability to collaborate with colleagues from diverse backgrounds.
• Reliable transport and availability for varied shifts (weekends/holidays).

Responsibilities

• Prioritise and promptly fulfil guest requests by delivering amenities and items to rooms.
• Assist room attendants and housekeeping team to complete tasks on time.
• Gather and transport used linens to designated areas for laundering.
• Assist with cleaning guest rooms and public areas as requested.
• Handle cleaning materials safely and report maintenance issues.
• Provide welcoming service and share accurate information about property amenities.

Skills

Warm communication

Attention to detail

Physical endurance

Team collaboration

Reliable transportation

Job description

Accor Apartments & Realty in Melbourne is seeking a Houseperson to support our housekeeping team. You will help deliver items, restock linens and amenities, and assist in collecting used linens for laundering.

This hands-on role requires a flexible, friendly approach, comfort with stairs and carts, and the ability to work weekends or public holidays. You will partner with room attendants to ensure guests have a smooth, enjoyable stay.