Housekeeping Supervisor | Monarto Safari Resort

Journey Beyond; Adelaide; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Journey Beyond Group discounts

Career progression opportunities

Employee Assistance Program

Discount on hotel accommodation & food

Job summary

Journey Beyond invites applications for a Housekeeping Supervisor role at Monarto Safari Resort in South Australia. You will oversee daily housekeeping operations, ensuring high standards and hands-on support to the team.

The role requires leadership, attention to detail and excellent communication to coordinate with other hotel departments and meet guest expectations. Weekend and holiday shifts are included.

Qualifications

• Previous housekeeping experience as a supervisor or lead
• Strong eye for detail and quality of presentation
• Flexible with working hours, including weekends and public holidays

Responsibilities

• Room allocations and inspections
• Full turnover of guest rooms including bed, bathrooms and general cleaning duties
• Set up of guest rooms for arrival
• Supporting the team in housekeeping activities in absence of the Housekeeping Manager
• Communicate effectively with other hotel departments

Skills

Housekeeping leadership

Attention to detail

Communication skills

Job description

About Us

With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge in 2026, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.

The group was formed in 2016 and now includes:

Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.

Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.

Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.

About the Role

As Housekeeping Supervisor, you will be responsible for overseeing and supporting the daily operations of the housekeeping team, ensuring operational standards are met. This is a hands-on role and a great opportunity to take the next step in your career.
Some of your tasks will include:

• Room allocations and inspections
• Full turnover of guest rooms including bed, bathrooms and general cleaning duties
• Set up of guest rooms for arrival
• Supporting the team in housekeeping activities in absence of the Housekeeping Manager
• Communicate effectively with other hotel departments

About You

To be successful in this position you will have a sharp eye for detail and quality of presentation and be able to operate calmly under time pressure. You will also have previous housekeeping experience and strong communication and leadership skills.

You will require flexibility with working hours, including weekends and public holidays.

What we offer

• Journey Beyond Group discounts
• A career with opportunities for progression
• Employee Assistance Program
• Discount on hotel accommodation & food and beverage offerings