Housekeeping Supervisor

Travel + Leisure Co.; Sydney; On-site; AUD 55,000 - 72,000; Full time

Benefits offered by this job

Professional development funding

Discounted hotel stays

Private health cover

Job summary

Travel + Leisure Co. is seeking a Housekeeping Supervisor for our Peppers Manly Beach team. You will ensure a high standard of service and cleanliness, covering guest rooms and public areas, and you will delegate workloads to keep rooms refreshed on schedule.

The role requires previous hotel experience, WHS knowledge, strong communication, and the ability to work independently or in a team. You will also build weekly rosters and respond to guest inquiries to sustain exceptional guest

Qualifications

• Previous experience within a similar hotel position
• A sound understanding of Workplace Health and Safety, including safe chemical handling
• Strong communication skills
• An ability to work well independently and in a team environment
• Have the ability to recognize and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public and school holidays

Responsibilities

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
• Delegate workload to ensure rooms are refreshed in a timely manner
• Control stock and report discrepancies to the Executive Housekeeper
• Quality check rooms and liaise with Front Office to release for occupancy
• Plan and implement weekly rosters in consultation with Housekeeping Manager
• Observe precautions required to protect resort guests and guest property.
• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and elevate any outstanding guest inquiry or concern to management.

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

GO WHERE JOY IS IN THE JOURNEY

At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Peppers Manly Beach team as the Housekeeping Supervisor today!

How You’ll Shine

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
• Delegate workload to ensure rooms are refreshed in a timely manner
• Control stock and report discrepancies to the Executive Housekeeper
• Quality check rooms and liaise with Front Office to release for occupancy
• Plan and implement weekly rosters in consultation with Housekeeping Manager
• Observe precautions required to protect resort guests and guest property.
• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and elevate any outstanding guest inquiry or concern to management.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand
• Subsidised private health cover*

What You’ll Bring

To be successful in this role, you will be:

• Previous experience within a similar hotel position
• A sound understanding of Workplace Health and Safety, including safe chemical handling
• Strong communication skills
• An ability to work well independently and in a team environment
• Have the ability to recognize and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public and school holidays

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.