Houskeeping Supervisor

Travel + Leisure Co.; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Discounted hotel stays across AU, Fiji

Professional development funding

Subsidised private health cover

Job summary

Travel + Leisure Co. is seeking a Housekeeping Supervisor in Sydney to uphold high cleanliness and service standards across hotel rooms and facilities. You will lead a team to maintain exceptional guest environments and ensure operational excellence.

In this role, you will delegate workload, plan weekly rosters, manage stock, and liaise with Front Office to ensure rooms are ready for occupancy, while safeguarding guest safety and property.

Qualifications

• Previous experience in a similar hotel position.
• Strong understanding of Workplace Health and Safety including chemical handling.
• Excellent communication skills.
• Ability to work independently and in a team.
• Problem-solving abilities.

Responsibilities

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards.
• Delegate workload to ensure rooms are refreshed in a timely manner.
• Control stock and report discrepancies to the Executive Housekeeper.
• Quality check rooms and liaise with Front Office to release for occupancy.
• Plan and implement weekly rosters in consultation with Housekeeping Manager.
• Observe precautions required to protect resort guests and guest property.
• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalating any outstanding guest inquiry or concern to management.

Skills

Hotel experience

Health & safety

Communication skills

Teamwork

Problem solving

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
• Delegate workload to ensure rooms are refreshed in a timely manner
• Control stock and report discrepancies to the Executive Housekeeper
• Quality check rooms and liaise with Front Office to release for occupancy
• Plan and implement weekly rosters in consultation with Housekeeping Manager
• Observe precautions required to protect resort guests and guest property.
• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalating any outstanding guest inquiry or concern to management.

How You'll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand
• Subsidised private health cover*

What You'll Bring

To be successful in this role, you will be:

• Previous experience within a similar hotel position
• A sound understanding of Workplace Health and Safety, including safe chemical handling
• Strong communication skills
• An ability to work well independently and in a team environment
• Have the ability to recognize and solve problems in the workplace

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to ********@travelandleisure.com, including the title and location of the position for which you are applying.