Housekeeping Supervisor

EurWay Tours, LLC; Port Douglas; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Professional development funding

Discounted hotel stays acrossAustralia

Supportive work environment

Job summary

Travel + Leisure Co. Port Douglas is seeking a Housekeeping Supervisor to maintain high standards of cleanliness and service across the resort. You will lead day-to-day housekeeping activities, supervise a team, and ensure guest rooms meet brand expectations.

The role requires prior hotel experience, a solid understanding of Workplace Health and Safety, and excellent communication. You will plan rosters, manage stock, and coordinate with Front Office to maximise guest satisfaction.

Qualifications

• Experience in a similar hotel position.
• Sound understanding of Workplace Health and Safety, including safe chemical handling.
• Strong communication skills.
• Ability to work well independently and in a team.
• Ability to recognize and solve problems in the workplace.
• Flexibility to work nights, weekends, public and school holidays.

Responsibilities

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms to high standards.
• Delegate workload to ensure rooms are refreshed in a timely manner.
• Control stock and report discrepancies to the Executive Housekeeper.
• Quality check rooms and liaise with Front Office to release for occupancy.
• Plan and implement weekly rosters in consultation with Housekeeping Manager.
• Observe precautions required to protect resort guests and guest property.
• Respond to guest inquiries and concerns to ensure total guest satisfaction and remedy issues.

Skills

Hotel experience

WH&S knowledge

Communication skills

Independent & team

Problem solving

Flexible schedule

Job description

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Put the World on Vacation

At Travel + Leisure Co., we are vacation connoisseurs. Come join the fun of putting the world on vacation. If you enjoy working in an environment where no two days are the same, join our Port Douglas Team as a Housekeeping Supervisor today!

What do we offer?

• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand
• Supportive work environment

How You’ll Shine

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times.

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
• Delegate workload to ensure rooms are refreshed in a timely manner
• Control stock and report discrepancies to the Executive Housekeeper
• Quality check rooms and liaise with Front Office to release for occupancy
• Plan and implement weekly rosters in consultation with Housekeeping Manager
• Observe precautions required to protect resort guests and guest property.
• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and elevate any outstanding guest inquiry or concern to management.

What You’ll Bring

To be successful in this role, you will be:

• Previous experience within a similar hotel position
• A sound understanding of Workplace Health and Safety, including safe chemical handling
• Strong communication skills
• An ability to work well independently and in a team environment
• Have the ability to recognize and solve problems in the workplace
• Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.