Housekeeping Services Supervisor | The Star Brisbane

The Star Ent Group; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free buffet meal every shift

Uniform daily, laundered on property

Discounted city parking

Up to 30% off dining & accommodation

Lifestyle perks: gym memberships, etc.

Job summary

The Star Brisbane is seeking a Housekeeping Services Supervisor to join our Housekeeping Leadership Team. You will support the day-to-day operation of the department, ensuring guestrooms are presented to a high standard while maintaining guest privacy and security.

This role offers an opportunity to step into a hands-on leadership position within The Star Grand. You will coordinate daily room allocations and team briefings, oversee inspections and turndown services, and assist during peak

Qualifications

• Minimum 1 year experience in a similar role (desirable).
• Experience in a 5 Star Property.
• Strong communication and organizational skills.

Responsibilities

• Oversee daily housekeeping operations and staff scheduling.
• Coordinate room allocations and inspections.
• Support guest privacy and security.
• Provide hands-on leadership during peak periods.

Skills

Supervisory experience

Communication skills

Organizational skills

Computer literacy

Tools

Opera PMS

Job description

The Star Brisbane is looking for a Housekeeping Services Supervisor to join our Housekeeping Leadership Team. In this role, you’ll support the day-to-day operation of the department, ensuring our guestrooms are presented to a high standard while maintaining guest privacy and security.

You’ll coordinate daily room allocations and team briefings, oversee room inspections and turndown services, and support the team during peak periods. You’ll also help identify training opportunities and ensure important guest information is communicated across the team. This is a great opportunity to step into a hands‑on leadership role within The Star Grand.

Why You’ll Love It Here:

• Free buffet meal every shift
• Fresh uniform daily, laundered on property
• Discounted city parking
• Up to 30% off dining & accommodation at The Star Brisbane Venues
• Lifestyle perks: gym memberships, retail discounts, laundry services & more

What we are looking for:

• Minimum of 1 year previous experience in a similar position is desirable
• Previous experience in a 5 Star Property
• Supervisory experienced in the Hospitality Industry
• High level of communication and organizational skills
• Property Management System: Opera experience desirable
• High level of computer literacy

About The Star Brisbane

The Star Brisbane is a world‑class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

We’re all about inclusion.

At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.