Housekeeping Manager

Mantra Group; Cannonvale; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL)

Accor Academy & Typsy training

Job summary

Mantra Club Croc, located in Airlie Beach, is seeking a Housekeeping Manager to lead the housekeeping team and uphold the highest standards of cleanliness and guest comfort.

You will manage daily operations, ensure safety compliance, track labour costs, and drive continuous improvement in service quality across the resort.

Qualifications

• Demonstrated leadership in housekeeping.
• Excellent communication and interpersonal skills.
• Strong attention to detail and time management.
• Flexible schedule including weekends and holidays.

Responsibilities

• Oversee daily housekeeping operations.
• Set and enforce cleaning standards and safety protocols.
• Procure supplies and manage budgets for housekeeping.
• Monitor labour and productivity against occupancy levels.

Job description

Mantra Club Croc is located five minutes’ drive from the main street of Airlie Beach, and is situated in the magical Whitsundays region in North-Queensland. The property offers a mix of hotel rooms and suites, a lagoon style pool, and Club Croc Bistro for its guests to experience within a relaxing resort style environment. On your days off, enjoy the myriad choices on offer to island hop, visit the powder white sands of iconic Whitehaven Beach, or snorkel, dive and discover the wonder of the Great Barrier Reef and meet its inhabitants.

Purpose

As the Housekeeping Manager, you play a pivotal role with an unwavering commitment to maintaining the highest standards of cleanliness. You will lead a team of skilled individuals to collectively create an amazing first impression for our guests - one of comfort, cleanliness and safety that sets the tone throughout their entire stay.

Primary Responsibilities

• Oversee the daily operations of the entire housekeeping department
• Implement cleaning standards and foster productivity, motivation, and professional growth among all Housekeeping Team Members
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards

Skills and Experience

• Demonstrate an exceptional eye for detail and possesses prior leadership experience in housekeeping
• Exhibit outstanding communication, interpersonal, and time management abilities, coupled with a friendly and approachable demeanour
• Display quick thinking and adaptability to ensure seamless daily operations
• Balance effective leadership with a collaborative team spirit, actively engaging in hands‑on support to ensure the team's success
• Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.