Housekeeping Attendant

Crystalbrook Byron; Talofa; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

50% F&B discount across Crystalbrooks

Room rates $99

Parental Leave

Sustainability focus

Internal mobility

Online training

Career development

Team recognition

Job summary

Crystalbrook Byron is seeking experienced Casual Housekeepers to join a dedicated team. The role reports to the Executive Housekeeper and focuses on keeping guest rooms sparkling, clean, and well-presented across shifts.

Applicants should have prior housekeeping experience, strong organization, and a passion for personalized guest service. This is a casual, on-site role with opportunities for career development within Crystalbrook Collection.

Qualifications

• Experience and knowledge of housekeeping operations.
• Excellent organization and time management skills.
• Strong attention to detail in cleaning and room presentation.
• Passionate in providing friendly personalized customer service.
• The ability to work independently and as part of a team.

Responsibilities

• Oversee housekeeping operations with attention to guest experience.
• Maintain organization and time management across shifts.
• Ensure rooms are cleaned to high standard and presented well.
• Provide friendly, personalized service to guests.
• Work independently and collaboratively with the team.

Skills

Housekeeping operations

Time management

Attention to detail

Customer service

Independent and team work

Job description

Crystalbrook Byronis a 5-star resort nestled in 45-acres of magical subtropical rainforest, just 5 minutes from the hub of energy that is Byron Bay. Our resort is a rainforest retreat and a slice of luxury, all wrapped into an environment that relaxes hearts and reinvigorates minds. Join us in our mission to create a more sustainable and memorable guest experiences.

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we’re passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

Role Purpose

Do you have a naturally positive and proactive attitude to life? Do you have an eye for detail coupled with a wish to create an exceptional experience for our guests by keeping our beautiful hotel sparkly and clean? If so, this may be the role for you!

We are seeking experienced Casual Housekeepers; the role will report into our Executive Housekeeper and work alongside a passionate and supportive team of housekeepers, room attendants and public area cleaners.

Responsibilities

Skills and experience:

• Experience and knowledge of housekeeping operations is great
• Excellent organization and time management skills.
• Strong attention to detail in cleaning and room presentation.
• Passionate in providing friendly personalized customer service.
• The ability to work independently and as part of a team.

Why Us

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment
• Regular service recognition and team engagement events

We value diversity and inclusion, welcoming people of all backgrounds. If you need adjustments during the recruitment process, let us know so we can support you to perform at your best.

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia’s newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.